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    Activate Strata Logging Service
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    Strata Logging Service

    Activate Strata Logging Service

    Table of Contents

    Activate
    Strata Logging Service

    This is how you activate
    Strata Logging Service
    .
    Where Can I Use This?
    What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • NGFW (PAN-OS or Panorama Managed)
    • NGFW (Managed by Strata Cloud Manager)
    • Strata Logging Service
    After purchasing
    Strata Logging Service
    , you should have received an email with a link to activate
    Strata Logging Service
    . Click on the link and follow the steps below to complete activation.
    You do not need to follow this procedure if you have already activated
    Strata Logging Service
     as part of another product purchase (for example,
    Prisma Access
    ).
    If you are using PAN-OS 10.0 or later firewalls, and if you were sharing telemetry data with Palo Alto Networks prior to purchasing a
    Strata Logging Service
     license, then you already have a small, unlicensed
    Strata Logging Service
     instance. This instance exists solely for the purpose of processing your PAN-OS telemetry data.
    When you activate your license Palo Alto Networks will upgrade this tenant to a full
    Strata Logging Service
     instance, so long as the region you use to send telemetry data to Palo Alto Networks is the same region that you use when you activate your
    Strata Logging Service
     license. If you use different regions for this purpose, then the small telemetry-specific tenant will not upgrade to your new, licensed
    Strata Logging Service
     instance.
    When your
    Strata Logging Service
     subscription expires, you’ll have a 30-day grace period to renew your license before log data is deleted.
    1. Click on the link in your purchase confirmation email.
    2. Select your
      Strata Logging Service
       subscription and click
      Activate Subscription
      .
    3. Log in to the hub with your Palo Alto Networks Customer Support credentials.
    4. Select the customer support account that you want to associate with your subscription.
    5. If you are activating the
      Strata Logging Service
       instance in a new tenant service group (TSG), select
      Create New
       from the Tenant drop-down list and then enter a tenant name.
      Or
      If you want to add the
      Strata Logging Service
       instance to an existing TSG, select the TSG from the drop-down list. A tenant can have only one
      Strata Logging Service
       instance running on it.
    6. Select the geographical
      Region
       for your
      Strata Logging Service
       instance.
    7. Add a
      Strata Logging Service
       instance to the TSG.
      Cortex XDR cannot receive logs from
      Strata Logging Service
       tenants that are created with a partial license. The partial licensing is allowed when you activate
      Strata Logging Service
       for
      Prisma Access
       only.
    8. Verify the storage space and region for your
      Strata Logging Service
       instance.
      If you choose to store
      Strata Logging Service
       data (after activation, onboard and configure your device and click
      Inventory
       > turn on
      Store Log Data
       to store log data),
      Strata Logging Service
       will keep a record of your logs for future reference. If you choose not to,
      Strata Logging Service
       will delete the logs after they are used for whatever analytics services you have subscribed to (for example, IoT Security), without saving a copy.
    9. Review your selections, Agree to the Terms and Conditions, and click
      Activate Now
      .
    10. Verify the
      Strata Logging Service
       status.
      1. Sign In
         to the hub at https://apps.paloaltonetworks.com/.
      2. Select the
        Strata Logging Service
         instance for which you want to view status. If you have multiple
        Strata Logging Service
         instances, hover over the
        Strata Logging Service
         tile and then select from the list of available instances associated with your account.
      3. Confirm the following Status details:
        • Service status and the amount of storage used as a ratio of total storage you have purchased.
        • The geographic region where your logs are stored.
        • Verify your configuration on the different log types (sources) from which the
          Strata Logging Service
           is receiving logs, and the log storage space allocated for each log subtype.
    12. Allow traffic from your source to connect to
      Strata Logging Service
      .

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