Delicense and Delete the Offline-Licensed HSF Node
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Prisma AIRS

Delicense and Delete the Offline-Licensed HSF Node

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Delicense and Delete the Offline-Licensed HSF Node

Delicense offline-licensed HSF nodes before deleting them to release their allocated status and make the licenses available for reassignment.
Where Can I Use This?What Do I Need?
  • Prisma AIRS
  • Software NGFW Credits
  • HSF subscription license
  • Software Firewall License plugin installed on Panorama
  • Software Firewall Orchestration plugin installed on Panorama
Before you delete an offline-licensed HSF node, you must ensure that the required HSF cluster is undeployed through the Software Firewall Orchestration plugin. Delicensing changes the node's status from Allocated to Available, making the license available for assignment to another node.
  • Delicensing does not release the associated credits. The credits remain reserved until you deactivate the license in the Customer Support Portal and upload a new Air-Gap License JSON file to Panorama.
  • If an HSF cluster is deployed and the nodes are not connected to Panorama, the allocated serial numbers are not successfully released following a cluster undeployment. Devices continue to be displayed as allocated despite being removed from the HSF. While no active deployments exist and prior deployments have been terminated, subsequent deployment attempts fail due to the unavailability of required credits.
    Use the following op command to manually delicense a device serial number:
    request plugins sw_fw_license offline-license delicense-device
    serial-number <serial>

Undeploy an HSF Cluster

To undeploy the cluster, initiate the undeployment workflow within the Software Firewall Orchestration plugin.

Delete a Node

To delete a node, remove the node from the cluster in the Software Firewall Orchestration plugin and commit the change.
To remove an individual HSF cluster node, adjust the firewall count within the Software Firewall Orchestration plugin and initiate the update deployment workflow.

Reclaim Credits in Customer Support Portal

(Optional) If you want to reclaim credits in Customer Support Portal for use in other deployments, perform the following steps:
  1. In the Customer Support Portal, locate the license entry for the deleted node and deactivate it.
  2. Download the updated Panorama Air-Gap License JSON file.
  3. In Panorama, select PanoramaPluginsSW FW LicenseOffline License.
  4. Select the offline license profile and click Edit.
  5. Upload the new JSON file and click OK.
  6. Commit the change to Panorama.