Synthetic Monitoring—The DEM-enabled GlobalProtect apps and the cloud ADEM agents within
Prisma Access use synthetic tests to baseline end-to-end network quality
metrics—latency, jitter, and loss—for each segment from the end user to the
monitored applications. In addition, the ADEM agents and probes also use
synthetic tests to collect web performance metrics, which capture metrics about
the HTTP/HTTPS transactions to a specific application, including application
availability and uptime, HTTP latency, DNS lookup, SSL connect,
time-to-first-byte, and data transfer rate.
Because
the synthetic tests are layered, they give a good baseline view
of the digital experience segment-by-segment across all monitored
applications, and allow you to quickly visualize when and where
a change occurred that led to degradation of your users’ digital
experience.