ADEM Monitoring and Tests for Remote Sites

Prisma SD-WAN device monitoring

—the ADEM agent on the ION device monitors the following:

CPU utilization
Memory utilization
Historical trends

Remote site traffic visibility

—ADEM continuously provides visibility into real traffic usage between Prisma SD-WAN remote sites and the applications, for traffic traversing through Prisma Access, including traffic to SaaS applications, Infrastructure as a Service (IaaS) applications, as well as traffic to applications in your own data center.

Synthetic Monitoring

—The ADEM-enabled SD-WAN site and the cloud agents within Prisma Access use synthetic tests to baseline end-to-end network quality metrics—latency, jitter, and loss—for each segment from the remote site to the monitored applications on all WAN paths (active and backup). In addition, ADEM-enabled SD-WAN site and the cloud agents within Prisma Access also use synthetic tests to collect web performance metrics, which capture metrics about the HTTP and HTTPS transactions to a specific application, including application availability and uptime, DNS lookup, TCP Connect, SSL connect, HTTP latency, Time-to-First-Byte, Data Transfer rate and Time-to-Last-Byte.

Because the synthetic tests are layered, they give a good baseline view of the digital experience segment-by-segment across all monitored applications, and allow you to quickly visualize when and where a change occurred that led to degradation of your users’ digital experience.

An ADEM enabled SD-WAN site can monitor all WAN paths (active and backup) based on forwarding policies configured on the SD-WAN. It can monitor Prisma Access path, Secure Fabric path as well as Direct access path.

Prisma Access Path

This path is used for applications that are configured to use Prisma Access for security.



Secure Fabric (Prisma SD-WAN) Path

When using this path, ADEM can monitor applications hosted on SaaS, IaaS, or private applications hosted in a data center via the Secure Fabric tunnel between the Prisma SD-WAN remote site device and Prisma SD-WAN data center device.



Direct Access Path

When using this path, ADEM monitors SaaS applications directly from the Prisma SD-WAN remote site over the internet. This test does not go through the Prisma Access or the Secure Fabric path.