ADEM also lets you quickly troubleshoot
scenarios where your users are reporting issues with specific applications.
isolate and identify application-specific performance issues.
This dashboard provides visibility of all applications and their
usage across your organization. The application usage data is pulled
from the real user traffic traversing through Prisma Access. It
includes traffic from Mobile Users and Remote Sites. You can filter
the data to show real user traffic for only Mobile Users or only Remote
For the applications for which you are running app tests, you
can see the Experience Score for Mobile Users and Remote Sites of
each individual application, as well as the number of users and
remote sites that are impacted by each application.
Drill down into an application by clicking on the
see detailed information about the application your users are complaining
Here you can see how many users and remote sites are monitored
for the application, and view the performance trend to see when
the experience started to decline.
For impacted users and sites, you can also see which segment
of the network is causing the issue, whether it is the users’ local
WiFi network, the ISP or WAN, or the application itself in the case
of Mobile Users. In the case of Remote Sites, you see which segment
starting from the remote site or ISP or WAN is impacted or if last mile
(the application itself) has issues.