Manually Upgrade Autonomous DEM Agent using MSI

You can manually upgrade or install Autonomous DEM agents using MSI.
You can manually upgrade your Autonomous DEM using an installation package that you download from the Customer Support Portal in the same way as you can download your GlobalProtect app installation package. Alternatively, you can upgrade the agent from within the Autonomous DEM user interface.
To upgrade manually using an agent that you download from the Palo Alto Networks Customer Support Portal:
  • For Windows endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for
    GlobalProtect Autonomous DEM for Windows64
    .
    To deploy the agent to Windows endpoints, use Msiexec or via an MDM.
  • For Mac OS X endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for
    GlobalProtect Autonomous DEM for OS X
    .
    To deploy the agent to MacOS endpoints, use the macOS plist or via an MDM.

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