Get Started with Autonomous DEM For Remote Sites

To enable Autonomous Digital Experience Management (ADEM) for your Prisma Access Remote Networks, you must have a license for Prisma Access for Remote Networks. You can then apply your ADEM Remote Networks license to the compute locations and let the SD-WAN sites connected to those compute locations run synthetic tests that continuously monitor the digital experience of your remote sites on those applications.
  • Prisma Access Autonomous DEM for Remote Networks is only supported if the remote network is a Prisma SD-WAN device.
  • ADEM for Remote Networks is only supported when Aggregate Bandwidth is enabled on Prisma Access.
  • Purchase Autonomous DEM license for Remote Networks.
    If you purchased an Autonomous DEM license with a new Prisma Access subscription, you must activate ADEM during the Prisma Access activation process. If you purchased an add-on Autonomous DEM license for an existing Prisma Access subscription, activation will happen automatically.
    With an active ADEM Remote Networks license, each SD-WAN device at a remote site is capable of running a certain number of synthetic tests based on the size of the SD-WAN device.
    Prisma SD-WAN Device Model
    Application Tests Supported
    Hardware Models
    ION 1000
    Up to 20
    ION 1200
    Up to 20
    ION 2000
    Up to 30
    ION 3000
    Up to 40
    ION 7000
    Up to 50
    ION 9000
    Up to 75
    Virtual Models
    ION 3102v
    Up to 30
    ION 3104v
    Up to 40
    ION 3108v
    Up to 50
    Each platform can run up to a defined number of application tests presuming each application is configured to use a maximum of 4 paths. If the number of paths configured per application increases, it will reduce the overall number of application tests per platform. The Administrator has the flexibility to enable application performance monitoring on active paths only while creating the application tests on the ADEM portal.
    Based on the application forwarding policy configured on Prisma SD-WAN, ADEM will monitor all available paths for individual applications. Each path monitored, whether it is an application’s active or backup path is considered as one test. Hence, if an application is monitored for three paths, it will be considered as three tests, but if you also monitor the backup paths for that application, then it will be considered as 6 tests- three tests for the active paths and three for the backup paths. So, you must decide whether to monitor both active and the backup paths for applications or only the active paths. The more paths you monitor per application, the less number of applications you will be able to monitor from a SD-WAN remote site.
  • You should already have allocated Remote Networks bandwidth on the compute locations in Prisma Access.
  • You must have enabled all Prisma Access remote network configuration to securely connect Prisma SD-WAN remote sites. For details on configuring aggregate bandwidth, refer to the documentation for Panorama Managed Prisma Access or Cloud Managed Prisma Access respectively.
  • You must be running these mandatory versions of the following software:
    Software Name
    Mandatory Version
    Prisma Access (Cloud Managed or Panorama)
    2.2 Preferred
    Prisma SD-WAN
    CloudBlades (Prisma Access Cloud Managed)
    CloudBlades (Prisma Access Panorama Managed)
  • Whether you are using ADEM on Panorama Managed Prisma Access or Cloud Managed Prisma Access, you can manage ADEM from the Cloud Management console.
  • Use the Autonomous DEM Summary and Applications dashboards within the Prisma Access Cloud Management console to get a sense of the baseline digital experience score for your SASE environment as a whole, and for each individual application.
    Even before you begin configuring application tests to monitor specific applications, you can use the
    dashboard to get an overall view of the applications in use across your network and use this information to decide which applications you want to monitor.
  • Add application tests for the remote sites that you want to monitor.
  • Use the ADEM dashboards to monitor the digital experience of users, remote sites, and applications across your SASE environment and use the information to troubleshoot issues as they arise.

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