What’s New—Autonomous DEM

Here’s what’s new in Autonomous DEM:

What’s New in June 2022

The following new feature was released in June 2022.
New Features in June 2022
Support for Selecting Mobile User Groups
When creating synthetic tests, you now have the option to enable the test on an individual Mobile User or on a Mobile User group or both. You can enable tests only on existing groups that are used in security policies. The tests that you enable on a user group will run on all devices that belong to every single user in that group. You cannot select only certain devices on which to run the test. If a user is removed from a user group, the tests will automatically stop running on the user’s devices. When new users are added to a group, the tests will automatically be run on the new user’s device(s). The test results can be filtered by individual Mobile Users or Mobile User groups (only groups currently in test configuration).
The following UI pages have been updated to support this feature:
  • New App Test
    page approached from the
    Applications
    page.
    Under the
    Source
    section, for
    Mobile Users
    , a new
    Custom
    option has been added which allows you to select either a single Mobile User or a Mobile User group or both.
  • A new filter called
    Mobile User Groups
    has been added on the following pages:
    • Settings
    • Applications
    • Mobile Users

What’s New in April 2022

The following new feature was released in April 2022.
New Features in April 2022
Mobile User changes
The following UI changes have been made with respect to the Mobile User devices:
  • Summary
    page
    The widget for
    Experience Score for Top Monitored Mobile User Devices
    displays a separate card for each of the User/Device combination along with the device and hostname details.
  • Monitored Mobile Users
    page
    Monitored Users are now defined as the unique number of User/Device combination. For example, if 2 users are logged in to 3 devices each, the
    Devices
    count will display as 6 and the
    Users
    count will display as 2. Likewise, if 2 users are using the same device, the
    Devices
    count will display 1 and the
    Users
    count will display 2. The
    Monitored Mobile Users Devices
    table on the
    Monitored Mobile Users
    page displays each User/Device combination as a separate row, hence the user name could be duplicated across multiple rows depending on the number of devices he/she is logged in to.
  • Mobile User Details
    page
    In the
    Monitored Mobile Users Devices
    table on the
    Monitored Mobile Users
    page table, when you click on a user who has logged into multiple devices, the ensuing
    Mobile User Details
    page lists all devices for the selected user. Each unique User/Device combination is represented in a separate card. You can view the details of only one device at a time by selecting its card. The details in the widgets that follow will be displayed for the device card you select.
Autonomous DEM Agent Installer Available on the CSP
You can now download the Autonomous DEM agent installation package from the Customer Support Portal. This allows you to upgrade your ADEM agent without having to upgrade your GlobalProtect app.
You can deploy Autonomous DEM agent that you download from the CSP to your endpoints using the same methods you would deploy the GlobalProtect app:
  • For Windows endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for
    GlobalProtect Autonomous DEM for Windows64
    .
    To deploy the agent to Windows endpoints, use Msiexec or via an MDM.
  • For Mac OS X endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for
    GlobalProtect Autonomous DEM for OS X
    .
    To deploy the agent to MacOS endpoints, use the macOS plist or via an MDM.

What’s New in November 2021

The following new feature was released in November 2021.
New Features in November 2021
Support for Remote Sites
ADEM is now natively integrated with Prisma SD-WAN and will deliver exceptional user experience for Palo Alto Networks Prisma SASE. ADEM for Prisma Access together with Prisma SD-WAN provide comprehensive visibility into remote site experience by providing segment wise insights on all WAN paths (active and backup). This helps you quickly isolate the domains and WAN paths that are experiencing degraded experience for remote site users and devices.
View the overall experiece score of your remote sites in the
Summary
tab by selecting the
Remote Site Experience
card. The
Remote Sites
dashboard provides experience details for each site.
The
Remote Sites Experience
card in th
Summary
tab is visible only if you have purchased the Service Setup license.
For details on this feature, refer to the Remote Sites dashboard.

What’s New in October 2021

The following new features were released in October 2021.
New Features in October 2021
ADEM for Hybrid Workforce
Optimizing User Experience and application performance across hybrid work environments on and off campus.
With Autonomous DEM for Hybrid Workforce, regardless of whether Prisma Access GlobalProtect Mobile Users are connected from an untrusted network or a trusted network, Autonomous DEM will continue to provide User Experience and Application Performance Monitoring.
Autonomous DEM can be enabled when GlobalProtect Clients connect to Prisma Access. Once enabled, it will continue to monitor user experience across hybrid work environments on and off campus.
For more details on this feature, refer to the First Look at Autonomous DEM in Prisma Access.
Disable All Autonomous DEM Update Notifications
Starting in GlobalProtect version 5.2.8, you have the option to suppress receiving all Autonomous DEM update notification on the Mobile User devices. See Enable ADEM in Panorama Managed Prisma Access for Mobile Users or Enable ADEM in Cloud Managed Prisma Access for Mobile Users for details.

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