Cloud Identity Agent Help
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    Cloud Identity Agent Help

    Monitoring

    Table of Contents

    Monitoring

    Use the Cloud Identity agent to monitor the connection to the Cloud Identity Engine and the on-premises directory or to view logs.
    Use this page to monitor the connection between the Cloud Identity agent and the Cloud Identity Engine and the connection between the Cloud Identity agent and your directory.
    You can also use this page to search or clear the logs. For example, when the agent initiates the connection to the directory, the following log is created:
    08/16/18 13:13:10:256-0800[Info 138]: Trying to connect to ad.example.com
    .
    The complete agent debug logs are available in the CloudIdAgentDebug.log file in the agent’s installation directory (by default,
    C:\Program Files (x86)\Palo Alto Networks\Cloud Identity Agent
    ).
    Monitoring
    Cloud Identity Engine
    Displays the status of the agent’s connection to the Cloud Identity Engine (Connected or Disconnected).
    Last Update to Cloud Identity Engine
    Displays the timestamp for the most recent update from the agent to the Cloud Identity Engine.
    Last LDAP Fetch
    Displays the timestamp for the most recent retrieval of directory objects from your directory.
    Log
    Each log includes a timestamp, the log level (for example, Info), and the message contained in the log.
    • Search
      —Search the logs.
      Search terms are case-sensitive.
    • Clear Log
      —Clear the current list of logs.

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