Configure Azure Active Directory

Learn how to configure an Azure Active Directory (Azure AD) in the Cloud Identity Engine.
Configure an Azure Active Directory (Azure AD) in the Cloud Identity Engine to allow the Cloud Identity Engine to collect data from your Azure AD for policy enforcement and user visibility.
To configure an Azure AD in the Cloud Identity Engine, you must have at least the following role privileges in Azure AD: Application Administrator and Cloud Application Administrator. For more information about roles in Azure AD, refer to the following link.
  1. Log in to the hub and select the Cloud Identity Engine app.
  2. In the Cloud Identity Engine app, select
    Add Directory
  3. Set Up
    Cloud Directory
    and select
  4. Log in to Azure
    with your credentials and grant permissions for the Cloud Identity Engine to access the directory information.
    You must have an administrative account for the directory to grant the following required permissions.
    • Access Azure Service Management
    • View your basic profile
    • Maintain access to data you have given it access to
    • Read directory data
    • View your email address
    1. Enter your email address or phone number then click
    2. Enter your password and
      Sign in
    3. Consent on behalf your organization
      to grant the permissions that the Cloud Identity Engine requires to get the metadata with the list of directories and
      to confirm.
      The button displays
      Logged In
      when the authentication is successful.
  5. Test Connection
    to confirm that the Cloud Identity Engine instance can successfully communicate with the Azure directory.
    • The Cloud Identity Engine checks for the primary directory, which may not be the same as initial directory.
    • While the test is in progress, the button displays
    • When the Cloud Identity Engine verifies the connection, the button displays
      and lists the domain name and ID for the directory.
    • If the connection is not successful, the button displays
      and a red exclamation point. If this occurs, confirm you have entered your Azure credentials correctly.
    • If you have more than one directory in your Azure AD, select the radio button for each directory and
      Test Connection
      each directory individually.
  6. Consent on behalf your organization
    to grant the permissions the Cloud Identity Engine requires to access the directory data and
    to confirm.
  7. Customize Directory Name
    to enter a different name for the directory.
    If you are collecting data for the same domain from both an on-premises Active Directory (AD) and an Azure AD, Palo Alto Networks recommends that you create a separate Cloud Identity Engine instance for each directory type. If you must use the same Cloud Identity Engine instance and want to collect data from both an on-premises AD and an Azure AD, you must customize the directory name for the Azure AD (for example, by adding
    Customize Directory Name
    ) then Reconnect Azure Active Directory. Any applications that you associate with the Cloud Identity Engine use the custom directory name.
    • The custom directory name is the alias for your Azure AD in your Cloud Identity Engine instance; it does not change the name on your directory. If you do not enter a custom directory name, the Cloud Identity Engine uses the default domain name.
    • The Cloud Identity Engine supports lowercase alphanumeric characters, periods (.), hyphens (-), and underscores (_).
    • If you associate the Cloud Identity Engine with Cortex XDR, the customized directory name must be identical to the
      you select in Cortex XDR.
    The custom directory name must match the corresponding directory name in any app that you associate with the Cloud Identity Engine. For example, if you are using the Cloud Identity Engine with Cortex XDR, the custom directory name in the Cloud Identity Engine must be the same as the directory name in Cortex XDR.
  8. When the configuration is complete,
    the configuration.
    When you submit the configuration, the Cloud Identity Engine connects to your Azure AD and begins synchronizing attributes. The
    Sync Status
    column displays
    In Progress
    while the Cloud Identity Engine collects the attributes.
    To add another Azure AD to your Cloud Identity Engine instance, you must first log out of the Azure AD that already exists in the Cloud Identity Engine. After you log out,
    Add Directory
    and repeat Steps 2-6 using the credentials for the new Azure AD in Step 3.

Next Steps

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