Synchronize Cloud Identity Engine Instances

Learn how to synchronize changes to your directory attributes in your Cloud Identity Engine instance.
There are two ways that the Cloud Identity Engine synchronizes changes to your directory attributes:
  • A full sync, which is a complete sync of the entire directory.
  • A sync of just the changes to the directory since the last successful sync, which takes much less time to complete (
    Not supported with Google Directory
    ).
By default, the Cloud Identity Engine app synchronizes the directory attributes:
  • Every five minutes with the changes since the last successful sync (
    Not supported with Google Directory
    ).
  • Weekly with a complete sync of all configured directories (
    Not supported with Google Directory
    ).
  • Based on the schedule you select (
    Google Directory only
    ).
To refresh your Cloud Identity Engine instance with any recent changes in your directory before that time, you can select how you want to synchronize changes to the attributes for your configured domains.

Synchronize All Attributes

Synchronizing all attributes (a full sync) is recommended if you are experiencing issues or lose connectivity.
  1. Log in to the hub and select the
    Cloud Identity Engine
    app.
  2. Select the instance you want to synchronize, then select
    Directories
    .
  3. Select
    Actions
    Full Sync
    to initialize the synchronization for the directory type you want to synchronize instantly.
    For an on-premises Active Directory, click
    Full Sync
    .
    The synchronization starts immediately and a confirmation message (
    Sync started
    ) displays. The sync may take some time to complete, so make sure you click
    Full Sync
    only once. If a synchronization is currently in progress when you try to synchronize, a warning message (
    Sync in progress
    ) displays at the top of the screen.
  4. To confirm the synchronization is complete, verify the
    Sync Status
    is
    Success
    .

Synchronize Directory Changes

You can sync just the changes to your directory, which is much faster than a full sync of your directory. By default, the Cloud Identity Engine syncs changes every five minutes.
  1. If you have not already done so, configure a directory.
  2. After making changes to your directory, select
    Actions
    Sync Changes
    to sync the changes for your directory.
    The sync may take some time to complete, so make sure you click
    Sync Changes
    only once. We recommend a full sync of your directory if you lose connectivity or are experiencing issues. To sync the entire directory, Synchronize All Attributes in a full sync. If a full sync is in progress, you cannot sync changes. After a full sync completes in the Cloud Identity Engine app, the firewall must also complete a full sync.

Set Synchronization Interval

This sync option is available for Google Directory only.
  1. Log in to the hub and select the
    Cloud Identity Engine
    app.
  2. Select the instance you want to synchronize, then select
    Directories
    .
  3. Click
    Sync Every:
    for the directory type interval that you want to change and select the interval.
    • 6 Hours
    • 12 Hours
    • 24 Hours
      (Default)
    After you select an interval, a confirmation message displays at the top of the screen.

Synchronize Attributes Instantly

This sync option is available for Google Directory only.
  1. Log in to the hub and select the
    Cloud Identity Engine
    app.
  2. Select the instance you want to synchronize, then select
    Directories
    .
  3. Sync Now
    to initialize the synchronization for the directory type you want to synchronize instantly.
    The synchronization starts immediately and a confirmation message (
    Sync started
    ) displays. If a synchronization is currently in progress when you try to synchronize, a warning message (
    Sync in progress
    ) displays at the top of the screen.
  4. To confirm the synchronization is complete, verify the
    Sync Status
    is
    Success
    .

Recommended For You