Get Help

The following topics provide information on where to find more about this release and how to request support:

Related Documentation

For more detailed information on how to use the new Cloud Identity Engine features, refer to the following Cloud Identity Engine documentation. For help with other Palo Alto Networks cloud services or products, refer to the following documentation on the Technical Documentation portal or search the documentation for more information on our products:
  • Cloud Identity Engine Getting Started Guide—Walks you through the process of setting up the Cloud Identity agent to obtain attributes from your Active Directory and configuring the Cloud Identity Engine to communicate with the agent.
  • Cloud Identity Agent Help—Provides guidance on the user interface for the Cloud Identity agent.
  • Cortex Documentation—Learn how to extend the next-generation security platform into the cloud for simplified deployment and reduced infrastructure and operational overhead.
  • Hub Getting Started Guide—Read the Getting Started Guide to learn how to use the hub to activate and access your Cortex apps and services.

Request Support

For contacting support, for information on support programs, to manage your account or devices, or to open a support case, refer to https://support.paloaltonetworks.com.
You can also use the Palo Alto Networks® Contact Information as needed.
To provide feedback on the documentation, please write to us at: documentation@paloaltonetworks.com.

Contact Information

Corporate Headquarters:
Palo Alto Networks
3000 Tannery Way
Santa Clara, CA 95054
Palo Alto Networks, Inc.

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