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    Managed AIRS for AWS Procurement and Management with Legacy Cloud NGFW Credits
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    Managed AIRS for AWS Procurement and Management with Legacy Cloud NGFW Credits

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    Managed AIRS for AWS Procurement and Management with Legacy Cloud NGFW Credits

    Interchange and allocate credits among your Managed AIRS for AWS resources regardless of the cloud deployment method.
    Where Can I Use This?What Do I Need?
    • Managed AIRS for AWS
    • Managed AIRS for AWS subscription
    • Palo Alto Networks Customer Support Portal account
    • AWS Marketplace account
    • Credit Admin or Super User role in Customer Support Portal

    Activate (Legacy) Cloud NGFW Credits

    Once you book the order for credits, they become active immediately, and an email is sent to enable you to start using your credits; for example, if you purchased credits for a one year term on September 6, 2026, the credits are active from that day forward, while the term lasts, in the case of this example, until September 5, 2027. The person listed as the administrative contact in the quote receives the activation email. The email provides details about the subscription, the credit pool ID, the subscription start and end date, the number of credits purchased, and the description of the default credit pool. You can use these details to activate credits in your Customer Support Portal (CSP) account.
    Palo Alto Networks recommends retaining this email to access information related to your account.
    Select one of your CSP accounts for the credit pool during activation. Once your credit pool is active, you can manage and allocate the credits to your Managed AIRS for AWS tenants using the Credit Management Application described below.
    1. In the email, click Activate.
    2. After clicking Activate, select the CSP account in which you want to activate the credits.
    3. Select Start Activation to start using your credits by depositing them into the CSP and allocating the credits.
    4. Select the Palo Alto Networks Customer Support Portal account (you can search by account number or name) where you want to deposit the credits and click Deposit Credits.
    5. View your deposited credits in the Customer Support Portal (CSP).
      1. In the left navigation pane, select ProductSoftware/Cloud NGFW Credits.
      2. Verify that an active contract shows the credit pool on this page.
      3. Use the Account Selector field to ensure that you're viewing the correct account. Select Go to Details for a specific pool to see more granular information, such as the deployment profiles (also known as parent deployment profiles) associated with that pool.
    6. Click Go to Cloud NGFW Credits to access the Cloud NGFW Credit Management application in the Palo Alto Networks hub.

    Associate Software NGFW Credits with Managed AIRS for AWS Tenant

    Do the following:
    The Cloud NGFW Credit Management Application provides a single location where you can manage your purchased credit pools, create deployment profiles, and associate them with your Managed AIRS for AWS tenants.
    1. In the hub, click Cloud NGFW Credit Management.
      The Cloud NGFW Credit Management application displays the credit pools associated with the CSP account.
      Each credit pool, displayed as an individual tile, provides two options:
      • Check Details — displays information about the credit pool. If a deployment profile already exists, it appears in the Deployment Profile table:
      • Create Deployment Profile — creates a deployment profile to consume activated credits from the pool.
      Before you create a deployment profile, estimate the number of firewalls that will use the configuration. You don't have to deploy all the firewalls at once.
    2. Click Create Deployment Profile and specify the following information:
      1. In the Name field, use the drop-down to select the Credit Pool ID from the list of available options. Enter the corresponding name for the credit pool ID.
      2. Choose Amazon Web Services for Cloud Type.
      3. Use the drop-down to select the Cloud NGFW Serial Number.
        If you don't see a Cloud NGFW Serial number in the drop-down, it's because of the following reasons:
        • Your firewall in the Cloud Service Provider's portal isn't registered to the Palo Alto Networks CSP where your credit is deposited. Go to the Cloud Service Provider's portal and register the firewall to the CSP account.
        • Your firewall is registered in a different CSP account that you're not part of. Add yourself as an admin to the CSP account and visit the deployment profile screen again. It should display the serial number.
      4. Specify the Number of Credits you want to allocate from the credit pool. The number of available credits from the credit pool appears.
      5. (Optional) Enter a description.
      6. Click Save.
      After you successfully create the deployment profile, the CNGFW Credits page displays the newly created profile along with the number of allocated credits.

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