Certificate Renewal for Autonomous Digital Experience Management
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- Products That Use Autonomous DEM
- View App Acceleration Metrics with AI-Powered ADEM
- ADEM Data Collection and Agent Processes
Certificate Renewal for Autonomous Digital Experience Management
You must renew your GlobalProtect log collection certificate before it
expires.
Where Can I Use
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The GlobalProtect log collection certificate is required in order for the endpoint to
communicate with the ADEM portal. So, when the certificate expires, communication to
the portal from the endpoint is lost. This results in data loss, since the metrics
collected on the endpoint does not reach the portal, hence does not show up on the
portal.
Be sure to renew your GlobalProtect log collection certificate before it expires.
Follow these steps to renew the certificate:
Panorama
Administrators have to manually update the certificate by performing the below
steps:
- Click thePanoramatab.
- Clickin the left panel.Cloud ServicesConfiguration
- UnderGlobalProtect App Log Collection andsection, clickAutonomous DEMRenew Certificate for GlobalProtect App Log Collection andto renew the certificate.Autonomous DEM
Strata Cloud Manager
Strata Cloud Manager
In the
Strata Cloud Manager
,- Go totab.ManageCertificate ManagementCertificates
- UnderPalo Alto Network Issued certificatessection, selectGP Log Certificateand clickRenewto renew the certificate.