Autonomous DEM Administrator's Guide
    : Transition to the Prisma SASE Platform
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    Autonomous DEM Administrator's Guide

    Transition to the Prisma SASE Platform

    Table of Contents

    Transition to the Prisma SASE Platform

    If you are using the Strata Cloud Manager user interface, see the AI-Powered ADEM Administrator's Guide.
    Prisma Access is being transitioned to the Prisma SASE Platform to provide these benefits. As a part of this transition, you may experience a difference in the steps to access Prisma Access.

    Cloud-Managed Prisma Access

    New Customers
    If you are a new Cloud-managed Prisma Access customer as of August 2022, use Single Tenant License Activation and Subscription Management to activate licenses and manage subscriptions. Your tenant is already on the Prisma Access SASE Platform.
    Existing Prisma Access Customers
    If you are an existing Cloud-managed Prisma Access customer you have received information about the transition of your Prisma Access tenant to the Prisma SASE Platform. If your Prisma Access instance has not been transitioned to the Prisma SASE Platform, you can continue using the existing process described in this section until the transition.
    After your Prisma Access instance is transitioned to a tenant, you will no longer see a Prisma Access app tile on the hub. However, there will be a button on the hub to navigate to sase.paloaltonetworks.com. You can access your products from the platform.

    Accessing Prisma Access Before your Tenant is Migrated to the Prisma SASE Platform

    Follow this method to access Prisma Access before your tenant has been migrated to the Prisma SASE Platform:
    1. Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
    2. Select your tenant from the drop down menu that opens when you click your login ID. The tenants displayed here are the ones that have not yet been migrated to the Prisma SASE Platform.
    3. Click the
      Prisma Access
       tile.

    Accessing Prisma Access After your Tenant is Migrated to the Prisma SASE Platform

    Use one of the following methods to access Prisma Access after your tenant has been migrated to the new Prisma SASE Platform:
    Method #1
    1. Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
    2. Click
      Prisma SASE Platform
      .
    3. Click the
      Tenant Management
       tab on the
      Common Services
       page. Under
      All Tenants
      , you should see all the tenants that you have access to.
    4. Select the tenant that you want to access from the
      All Tenants
       list.
    5. Click the
      Prisma Access
       link in the
      Products
       column of
      Licensed Products
      .
    Method #2
    1. Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
    2. Toggle the
      View by Support Account
       button to the dark mode as shown below.
    3. You see the list of tenants that have been migrated. Select the tenant that you want to go to.
      Alternatively, you can click
      Common Services
      Tenant Management
       and pick a tenant from the list. The
      Common Services
       page opens. Click the
      Prisma Access
       link.
    4. Click the
      Prisma Access
       tile.

    Panorama-Managed Prisma Access

    If you are a new Panorama-managed Prisma Access customer as of August 2022, use Panorama-Managed Prisma Access License Activation and Subscription Management to activate licenses and manage subscriptions.
    If you are an existing Panorama-managed Prisma Access customer, you have received information about the transition of your Prisma Access license activation to the Prisma SASE Platform. After the transition, you can only use the Prisma SASE Platform for Single Tenant License Activation. The
    Tenant Management
     tab on the
    Common Services
     page will only display the root tenant. You cannot use the other
    Common Services
     such as
    Tenant Management
     or
    Identity & Access
     if you have a multi-tenant set up. Continue to manage your tenants and user role permissions on Panorama as you have been doing.

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