Manually Upgrade Autonomous DEM Agent using MSI
Table of Contents
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- Autonomous DEM
- Products That Use Autonomous DEM
- Set up an Autonomous DEM Application Test
- ADEM Data Collection and Agent Processes
Manually Upgrade Autonomous DEM Agent using MSI
You can manually upgrade or install Autonomous DEM agents using MSI.
If you are using the Strata Cloud Manager user interface, see
the AI-Powered ADEM Administrator's Guide.
You can manually upgrade your Autonomous DEM using an
installation package that you download from the
Customer Support Portal
in the same way as you can download your GlobalProtect app installation package.
Alternatively, you can upgrade the agent from
within the Autonomous DEM user interface.
To upgrade manually using an agent that you download from the
Palo Alto Networks Customer Support Portal:
- For Windows endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search forGlobalProtect Autonomous DEM for Windows64.To deploy the agent to Windows endpoints, use Msiexec or via an MDM.
- For Mac OS X endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search forGlobalProtect Autonomous DEM for OS X.To deploy the agent to MacOS endpoints, use the macOS plist or via an MDM.