Focus

Cloud NGFW for AWS

Create a Support Case

Table of Contents

Create a support case for Cloud NGFW.

To create a support case using the Cloud NGFW console:

Locate your

AWS Account ID

. Select

AWS Accounts

If required, use the Panorama console to determine additional information for the support case, like the tenant ID, or the Panorama serial number.

Locate the

Panorama serial number

using the

Dashboard

Locate the

Tenant ID

for the Cloud NGFW resource:

On the

Overview

page in the Cloud NGFW console, click

Create a case