Set Up SFTP Storage to Save Evidence
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Enterprise DLP

Set Up SFTP Storage to Save Evidence

Table of Contents

Set Up SFTP Storage to Save Evidence

Connect SFTP server to store files that match your
Enterprise Data Loss Prevention (E-DLP)
data profiles.
Where Can I Use This?
What Do I Need?
  • Panorama
  • Prisma Access (Managed by Strata Cloud Manager)
  • SaaS Security
  • NGFW (Managed by Strata Cloud Manager)
  • Enterprise Data Loss Prevention (E-DLP)
    license and any of the following:
    • Panorama
      —Support and device management licenses
    • Prisma Access (Managed by Strata Cloud Manager)
      Prisma Access
      license
    • SaaS Security
      SaaS Security
      license
    • NGFW (Managed by Strata Cloud Manager)
      —Support and
      AIOps for NGFW Premium
      licenses
    Or
  • Any of the following licenses
    • Prisma Access
      CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X)
      license
    • Data Security
      license
To store your files scanned by the DLP cloud service, you must specify the SFTP server connectivity information to successfully upload and write files to a target location on the SFTP server. When the DLP cloud service uploads a file to your SFTP server, a
reportId
folder is created by default. All files uploaded to your SFTP server by the DLP cloud service are uploaded to the
reportId
folder within your folder path. Files uploaded to your SFTP server are automatically named using the SFTP target folder location, default
reportId
folder, and filename.
In case of connection issues to your SFTP server due to configuration error or change in settings on the SFTP server, an email is automatically generated and sent to the admin that originally connected
Enterprise DLP
to the SFTP server and to the user who last modified the storage bucket connection settings. This email is sent out every 48 hours until the connection is restored.
Files that are scanned by the DLP cloud service while
Enterprise DLP
is disconnected from your storage bucket can’t be stored and are lost. This means that all impacted files aren’t available for download. However, all snippet data is preserved and can still be viewed on
Enterprise DLP
on the hub.
File storage automatically resumes after the connection status is restored.
This procedure assumes you have already set up an SFTP server to save evidence for investigative analysis.

Strata Cloud Manager

Connect
Strata Cloud Manager
to your SFTP server to store files that match your
Enterprise Data Loss Prevention (E-DLP)
data profiles.
  1. Review the Setup Prerequisites for Enterprise DLP and enable the required ports, full qualified domain names (FQDN), and IP addresses on your network.
  2. Log in to
    Strata Cloud Manager
    .
    Access to evidence storage settings and files on
    Strata Cloud Manager
    is allowed only for an account administrator or app administrator role with
    Enterprise DLP
    read and write privileges. This is to ensure that only the appropriate users have access to report data and evidence.
  3. Select
    Manage
    Configuration
    Security Services
    Data Loss Prevention
    Settings
    Sensitive Data
    and select
    Configure Bucket
    SFTP
    as the Public Cloud Storage Bucket.
  4. Review the
    Instructions - SFTP
    and click
    Next
    .
  5. Input Bucket Details
    to configure the SFTP server connection settings.
    1. Enter the
      Username
      of the SFTP server user used for secure file uploads.
      The user is required to have read and write access to the SFTP server.
    2. Enter the
      Private Key
      for the SFTP server.
      This is required to authenticate the SSH connection to the SFTP server. The
      Private Key
      must include both the
      BEGIN RSA PRIVATE KEY
      and
      END RSA PRIVATE KEY
      prompts.
    3. (
      Optional
      ) Enter the public
      PGP Key
      to sign and encrypt files uploaded to the SFTP server.
      Pretty Good Privacy (PGP) is an encryption program providing privacy and authentication for data communication, and used for signing, encrypting, and decrypting files. The
      PGP Key
      must include both the
      BEGIN RSA PRIVATE KEY
      and
      END RSA PRIVATE KEY
      prompts.
    4. Enter the
      Hostname
      of the SFTP server.
      The
      Hostname
      can be a Fully Qualified Domain Name (FQDN) or an IPv4 address.
    5. (
      Optional
      ) Enter the
      Folder Path
      for uploaded files to specify the target location where files are uploaded to on the SFTP server.
      If no
      Folder Path
      is specified, the DLP cloud service creates the default
      reportId
      folder at the top-most folder the
      Username
      has read and write access to. The folder path for uploaded files depends on whether a
      Folder Path
      is specified.
      • Folder Path Specified
        —<
        folder path
        >
        /reportId/
        <
        file name
        >
      • Folder Path Not Specified
        /reportId/
        <
        file name
        >
    6. Enter the
      Port
      number through which files are uploaded to the SFTP server.
      Palo Alto Networks recommends using Port 22 for file uploads to your SFTP server. For uncommon ports,
      Enterprise DLP
      needs to open the egress port for connection and upload.
  6. Connect
    to the SFTP server.
    As part of the setup process, a file called
    Palo_Alto_Networks_DLP_Connection_Test.txt
    is uploaded to the target
    Folder Path
    on your SFTP server. Connectivity between the DLP cloud service and your SFTP server is successful if DLP cloud service successfully uploads the test file.
    The
    Connection Status
    displays whether the initial connection test was successful. Continue to the next step when the
    Bucket connected successfully
    .
    Click
    Previous
    if the connection isn’t successful to modify the SFTP server and connection settings as needed.
  7. Save
    the SFTP server connectivity settings.

Panorama

Connect the DLP app to your SFTP server to store files that match your
Enterprise Data Loss Prevention (E-DLP)
data filtering profiles.
  1. Review the Setup Prerequisites for Enterprise DLP and enable the required ports, full qualified domain names (FQDN), and IP addresses on your network.
  2. Log in to the DLP app on the hub.
    If you don’t already have access to the DLP app on the hub, see the hub Getting Started Guide. Only Superusers can access the hub.
    Access to evidence storage settings and files on the hub is allowed only for an account administrator or app administrator roles with a valid
    Enterprise DLP
    license associated with that support account. This is to ensure that only the appropriate users have access to report data and evidence.
  3. Select
    Settings
    Sensitive Data
    and select
    Configure Bucket
    SFTP
    as the Public Cloud Storage Bucket.
  4. Review the
    Instructions - SFTP
    and click
    Next
    .
  5. Input Bucket Details
    to configure the SFTP server connection settings.
    1. Enter the
      Username
      of the SFTP server user used for secure file uploads.
      The user is required to have read and write access to the SFTP server.
    2. Enter the
      Private Key
      for the SFTP server.
      This is required to authenticate the SSH connection to the SFTP server. The
      Private Key
      must include both the
      BEGIN RSA PRIVATE KEY
      and
      END RSA PRIVATE KEY
      prompts.
    3. (
      Optional
      ) Enter the public
      PGP Key
      to sign and encrypt files uploaded to the SFTP server.
      Pretty Good Privacy (PGP) is an encryption program providing privacy and authentication for data communication, and used for signing, encrypting, and decrypting files. The
      PGP Key
      must include both the
      BEGIN RSA PRIVATE KEY
      and
      END RSA PRIVATE KEY
      prompts.
    4. Enter the
      Hostname
      of the SFTP server.
      The
      Hostname
      can be a Fully Qualified Domain Name (FQDN) or an IPv4 address.
    5. (
      Optional
      ) Enter the
      Folder Path
      for uploaded files to specify the target location where files are uploaded to on the SFTP server.
      If no
      Folder Path
      is specified, the DLP cloud service creates the default
      reportId
      folder at the top-most folder the
      Username
      has read and write access to. The folder path for uploaded files depends on whether a
      Folder Path
      is specified.
      • Folder Path Specified
        —<
        folder path
        >
        /reportId/
        <
        file name
        >
      • Folder Path Not Specified
        /reportId/
        <
        file name
        >
    6. Enter the
      Port
      number through which files are uploaded to the SFTP server.
      Palo Alto Networks recommends using Port 22 for file uploads to your SFTP server. For uncommon ports,
      Enterprise DLP
      needs to open the egress port for connection and upload.
  6. Connect
    to the SFTP server.
    As part of the setup process, a file called
    Palo_Alto_Networks_DLP_Connection_Test.txt
    is uploaded to the target
    Folder Path
    on your SFTP server. Connectivity between the DLP cloud service and your SFTP server is successful if DLP cloud service successfully uploads the test file.
    The
    Connection Status
    displays whether the initial connection test was successful. Continue to the next step when the
    Bucket connected successfully
    .
    Click
    Previous
    if the connection isn’t successful to modify the SFTP server and connection settings as needed.
  7. Save
    the SFTP server connectivity settings.

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