GlobalProtect
GlobalProtect for Internal HIP Checking and User-Based Access
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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6.1
- 6.1
- 6.0
- 5.1
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
GlobalProtect for Internal HIP Checking and User-Based Access
When used in conjunction with User-ID and/or
HIP checks, an internal gateway provides a secure, accurate method
of identifying and controlling traffic by user and/or device state,
replacing other network access control (NAC) services. Internal
gateways are useful in sensitive environments that require authenticated
access to critical resources.
In a configuration with only
internal gateways, all endpoints must be configured with User-Logon
(Always On); On-Demand mode is not supported. It is also recommended
that you configure all client configurations to use single sign-on
(SSO). In addition, since internal hosts do not need to establish
a tunnel connection with the gateway, the IP address of the physical
network adapter on the endpoint is used.
In this quick config,
the internal gateways enforce group-based policies that allow users
in the Engineering group access to the internal source control and
bug databases and users in the Finance group access to the CRM applications.
All authenticated users have access to internal web resources. In
addition, HIP profiles configured on the gateway check each host
to ensure compliance with internal maintenance requirements, such
as whether the latest security patches are installed, whether disk
encryption is enabled, or whether the required software is installed.

Use
the following steps to configure a GlobalProtect internal gateway.
- Create Interfaces and Zones for GlobalProtect.In this configuration, you must set up interfaces on each firewall hosting a portal and/or a gateway. Because this configuration uses internal gateways only, you must configure the portal and gateways on interfaces in the internal network.Use the default virtual router for all interface configurations to avoid creating inter-zone routing.On each firewall hosting a portal/gateway:
- Select an Ethernet port to host the portal/gateway, and then configure a Layer3 interface with an IP address in the l3-trust Security Zone (NetworkInterfacesEthernet).
- Enable User Identification on the l3-trust zone.
- If any of your end users will be accessing the GlobalProtect app on their mobile devices, or if you plan on using HIP-enabled security policy, purchase and install a GlobalProtect subscription for each firewall hosting an internal gateway.After you purchase the GlobalProtect subscriptions and receive your activation code, install the GlobalProtect subscriptions on the firewalls hosting your gateways, as follows:
- Select DeviceLicenses.
- Select Activate feature using authorization code.
- When prompted, enter the Authorization Code, and then click OK.
- Verify that the license was activated successfully.
Contact your Palo Alto Networks Sales Engineer or Reseller if you do not have the required licenses. For more information on licensing, see About GlobalProtect Licenses. - Obtain server certificates for the GlobalProtect portal and each GlobalProtect gateway.In order to connect to the portal for the first time, the endpoints must trust the root CA certificate used to issue the portal server certificate. You can either use a self-signed certificate on the portal and deploy the root CA certificate to the endpoints before the first portal connection, or obtain a server certificate for the portal from a trusted CA.You can use self-signed certificates on the gateways.The recommended workflow is as follows:
- On the firewall hosting the portal:
- On each firewall hosting an internal gateway, Deploy the self-signed server certificates.
- Define how you will authenticate users to the portal and gateways.You can use any combination of certificate profiles and/or authentication profiles as necessary to ensure the security of your portal and gateways. Portals and individual gateways can also use different authentication schemes. See the following sections for step-by-step instructions:
- Set Up External Authentication (authentication profile)
- Set Up Client Certificate Authentication (certificate profile)
- Set Up Two-Factor Authentication (token- or OTP-based)
You must then reference the certificate profile and/or authentication profiles that you defined in the portal and gateway configurations. - Create the HIP profiles you need to enforce security policies on gateway access.See Host Information for more information on HIP matching.
- Create the HIP objects to filter the raw host data collected by the app. For example, if you want to prevent users that are not up-to-date with required patches from connecting, you might create a HIP object to match on whether the patch management software is installed and that all patches with a given severity are up-to-date.
- Create the HIP profiles that you plan to use in your policies.For example, if you want to ensure that only Windows users with up-to-date patches can access your internal applications, you might attach the following HIP profile that will match hosts that do NOT have a missing patch:
- Configure the internal gateways.Select NetworkGlobalProtectGateways, and then select an existing internal gateway or Add a new gateway. Configure the following gateway settings:
- Interface
- IP Address
- Server Certificate
- Authentication Profile and/or Configuration Profile
Note that it is not necessary to configure the client settings in the gateway configurations (unless you want to set up HIP notifications) because tunnel connections are not required. See Configure a GlobalProtect Gateway for step-by-step instructions on creating the gateway configurations. - Configure the GlobalProtect Portals.Although all of the previous configurations can use the User-logon (Always On) or On-demand (Manual user initiated connection) connect methods, an internal gateway configuration must always be on, and therefore requires the User-logon (Always On) connect method.Select NetworkGlobalProtectPortals, and then select an existing portal or Add a new portal. Configure the portal as follows:
- Set Up Access to the GlobalProtect Portal:Interface—ethernet1/2IP Address—10.31.34.13Server Certificate—GP-server-cert.pem issued by GoDaddy with CN=gp.acme.com
- Define the GlobalProtect Client Authentication Configurations:Use single sign-on—enabledConnect Method—User-logon (Always On)Internal Gateway Address—california.acme.com, newyork.acme.comUser/User Group—any
- Commit the portal configuration.
- Deploy the GlobalProtect App Software.Select DeviceGlobalProtect Client.In this example, use the procedure to Host App Updates on the Portal.
- Create the HIP-enabled and/or user/group-based security rules on your gateway(s).Add the following security rules for this example:
- Select PoliciesSecurity, and click Add.
- On the Source tab, set the Source Zone to l3-trust.
- On the User tab, add the HIP profile and user/group to match.
- Click Add in the HIP Profiles area, and select the MissingPatch HIP profile.
- Add the Source User group (Finance or Engineering depending on which rule you are creating).
- Click OK to save the rule.
- Commit the gateway configuration.