GlobalProtect
Remote Access VPN with Two-Factor Authentication
Table of Contents
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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6.1
- 6.1
- 6.0
- 5.1
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
Remote Access VPN with Two-Factor Authentication
If you configure a GlobalProtect portal or
gateway with an authentication profile and a certificate profile
(which together can provide two-factor authentication), the end
user must authentication through both profiles successfully before
gaining access. For portal authentication, this means that certificates
must be pre-deployed on the endpoints before their initial portal
connection. Additionally, the client certificate presented by a
user must match what is defined in the certificate profile.
- If the certificate profile does not specify a username field (Username Field is set to None), the client certificate does not require a username. In this case, the user must provide the username when authenticating against the authentication profile.
- If the certificate profile specifies a username field, the certificate that the user presents must contain a username in the corresponding field. For example, if the certificate profile specifies that the username field is Subject, the certificate presented by the user must contain a value in the common-name field, or else authentication fails. In addition, when the username field is required, the value from the username field of the certificate is automatically populated as the username when the user attempts to enter credentials for authenticating to the authentication profile. If you do not want force users to authenticate with a username from the certificate, do not specify a username field in the certificate profile.

This quick
configuration uses the same topology as GlobalProtect
VPN for Remote Access. However, in this configuration, users
must authenticate against a certificate profile and an authentication
profile. For more details on a specific type of two-factor authentication,
see the following topics:
Use
the following procedure to configure remote VPN access with two-factor authentication.
- Create Interfaces and Zones for GlobalProtect.Use the default virtual router for all interface configurations to avoid having to create inter-zone routing.
- Select NetworkInterfacesEthernet. Configure ethernet1/2 as a Layer3 Ethernet interface with IP address 203.0.113.1 and assign it to the l3-untrust Security Zone and the default Virtual Router.
- Create a DNS “A” record that maps IP address 203.0.113.1 to gp.acme.com.
- Select NetworkInterfacesTunnel and Add the tunnel.2 interface. Add the tunnel interface to a new Security Zone called corp-vpn, and then assign it to the default Virtual Router.
- Enable User Identification on the corp-vpn zone.
- Create security policies to enable traffic flow between the corp-vpn zone and the l3-trustzone, which enables access to your internal resources.
- Select PoliciesSecurity, and then click Add to create a new rule.
- For this example, you would define the rule with the following settings:
- Name (General tab)—VPN Access
- Source Zone (Source tab)—corp-vpn
- Destination Zone (Destination tab)—l3-trust
- Use one of the following methods to obtain a server certificate for the interface hosting the GlobalProtect portal and gateway:Select DeviceCertificate ManagementCertificates to manage certificates as follows:
- Obtain a server certificate. Because the portal and gateway are on the same interface, the same server certificate can be used for both components.
- The CN of the certificate must match the FQDN, gp.acme.com.
- To enable users to connect to the portal without receiving certificate errors, use a server certificate from a public CA.
- Issue client certificates to GlobalProtect clients and endpoints.
- Use your enterprise PKI or a public CA to issue a unique client certificate to each GlobalProtect user.
- Create a client certificate profile.
- Select DeviceCertificate ManagementCertificate Profile. Add a new certificate profile, and then enter a profile Name such as GP-client-cert.
- Specify where to obtain the username that will be used to authenticate the end user:
- From user—If you want the end user to supply a username when authenticating to the service specified in the authentication profile, select None as the Username Field.
- From certificate—If you want to extract the username from the certificate, select Subject as the Username Field. If you use this option, the CN contained in the certificate automatically populates the username field when the user is prompted to log in to the portal/gateway. The user is required to log in using that username.
- In the CA Certificates area, Add the CA certificate that issued the client certificates. Click OK twice.
- Create a server profile.The server profile instructs the firewall on how to connect to the authentication service. Local, RADIUS, Kerberos, SAML, and LDAP authentication methods are supported. This example shows an LDAP authentication profile for authenticating users against the Active Directory.Create the server profile for connecting to the LDAP server (DeviceServer ProfilesLDAP).
- (Optional) Create an authentication profile.Attach the server profile to an authentication profile (Device > Authentication Profile).
- Configure a GlobalProtect Gateway.See the topology diagram shown in GlobalProtect VPN for Remote Access.Select NetworkGlobalProtectGateways, and then Add the following configuration:Interface—ethernet1/2IP Address—203.0.113.1Server Certificate—GP-server-cert.pem issued by GoDaddyCertificate Profile—GP-client-certAuthentication Profile—Corp-LDAPTunnel Interface—tunnel.2IP Pool—10.31.32.3 - 10.31.32.118
- Configure the GlobalProtect Portals.Select NetworkGlobalProtectPortals, and then Add the following configuration:
- Set Up Access to the GlobalProtect Portal:Interface—ethernet1/2IP Address—203.0.113.1Server Certificate—GP-server-cert.pem issued by GoDaddyCertificate Profile—GP-client-certAuthentication Profile—Corp-LDAP
- Define the GlobalProtect Agent Configurations:Connect Method—On-demand (Manual user initiated connection)External Gateway Address—gp.acme.com
- Deploy the GlobalProtect App Software.Select DeviceGlobalProtect Client.. Follow the procedure to Host App Updates on the Portal.
- (Optional) Deploy App Settings Transparently.As an alternative to deploying app settings from the portal configuration, you can define settings directly from the Windows registry or global macOS plist. Examples of settings that you can deploy include specifying the portal IP address or enabling GlobalProtect to initiate a VPN tunnel before a user logs in to the endpoint and connects to the GlobalProtect portal. On Windows endpoints only, you can also configure settings using the MSIEXEC installer. For additional information, see Customizable App Settings.
- (Optional) Enable use of the GlobalProtect mobile app.Purchase and install a GlobalProtect subscription (DeviceLicenses) to enable use of the app.
- Save the GlobalProtect configuration.Click Commit.