GlobalProtect
User-Initiated Pre-Logon Connection
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- 10.1 & Later
- 9.1 (EoL)
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- 6.3
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- 5.1
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- 6.1
- 6.0
- 5.1
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- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
User-Initiated Pre-Logon Connection
Enable end users to initiate the GlobalProtect pre-logon connection manually on Windows
10 endpoints.
Where Can I Use
This? | What Do I Need? |
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Enable end users to initiate the GlobalProtect Remote Access VPN with Pre-Logon connection manually on Windows 10
endpoints. User-initiated pre-logon requires that you
Use Single
Sign-On
in your portal configuration. In this deployment, users can
initiate the pre-logon connection only when their endpoint requires access to the
corporate network before login, such as when new employees connect to the network
remotely for the first time or when administrators must remotely connect and
troubleshoot issues on the endpoint. To initiate the pre-logon connection, users
must Start GlobalProtect Connection
from the GlobalProtect
credential provider logon screen after the endpoint boots up.If users are
unable to establish the pre-logon connection using this option,
the pre-logon connection status remains
Disconnected
.When
users log out of their endpoint, the VPN tunnel is not renamed from
the user tunnel back to the pre-logon tunnel. Instead, the tunnel
disconnects.
Use the following steps to enable users
to initiate the pre-logon connection manually:
You can
configure this option only in the Windows Registry. This configuration
can be done either manually after GlobalProtect is installed or
pre-deployed as part of the Windows image that includes the GlobalProtect
software.
- Configure remote access VPN with pre-logon.Use one of the following options to configure remote access VPN with pre-logon:
- If your end user will be connecting to the GlobalProtect portal before using this feature (for example, an existing employee who has previously connected to GlobalProtect), you can configure remote access VPN with pre-logon in the portal configuration.To enable users to initiate the pre-logon connection manually, you must configure the following options in your portal configuration:
- Specify a portalIP address().NetworkGlobalProtectPortals<portal-config>General
- Set the GlobalProtectConnect MethodtoPre-logon (Always On)orPre-logon then On-demand().NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App
- Set theUse Single Sign-Onoption toYesto enable GlobalProtect to use Windows login credentials to automatically authenticate users upon Active Directory login ().NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App
- If your end user will not be connecting to the GlobalProtect portal before using this feature (for example, a new employee who is connecting to the network remotely for the first time), you must pre-deploy the pre-logon settings in the Windows Registry:
- From your Windows endpoint, launch the Command Prompt.
- Enterregeditto open the Windows Registry.
- In the Windows Registry, go to:HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup\.
- Specify a portal address:
- From the list of PanSetup options, right-clickPortaland then selectModify...to update the portal address.
- Enter the portal address in theValue datafield.
- ClickOKto save your changes.
- Enable pre-logon:
- From the list of PanSetup options, right-clickPrelogonand then selectModify....
- To enable pre-logon, set theValue datato1.To disable pre-logon, set theValue datato0.
- ClickOKto save your changes.
- Enable single sign-on (SSO):When you enable single sign-on, GlobalProtect uses Windows login credentials to automatically authenticate users upon Active Directory login.
- Selectto add the option to use single sign-on.EditNewString Value
- When prompted, set theNametouse-sso.
- Right-clickUse-SSOand then selectModify...to update the single sign-on settings.
- To enable single sign-on, set theValue datatoyesTo disable single sign-on, set theValue datatono.
- ClickOKto save your changes.
- From the Windows Registry, enable the option to display theStart GlobalProtect Connectionbutton on the GlobalProtect credential provider logon screen.
- From your Windows endpoint, launch the Command Prompt.
- Enterregeditto open the Windows Registry.
- In the Windows Registry, go to:HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup\.
- Selectto add the button display option.EditNewString Value
- When prompted, set theNametoShowPrelogonButton.
- Right-clickShowPrelogonButtonand then selectModify...to update the button display settings.
- To enable the GlobalProtect credential provider to display theStart GlobalProtect Connectionbutton, set theValue datatoyes.To disable theShowPrelogonButtonoption, set theValue datatono. Alternatively, you can right-clickShowPrelogonButtontoDeletethe option.
- ClickOKto save your changes.
- Verify that the GlobalProtect credential provider displays theStart GlobalProtect Connectionbutton so users can initiate the pre-logon connection manually.Depending on which option you used to configure remote access VPN with pre-logon (step 1), use one of the following options to verify that the GlobalProtect credential provider displays theStart GlobalProtect Connectionbutton:
- If you configured remote access VPN with pre-logon on your firewall, use the following steps to verify that the button is displayed:
- From you Windows endpoint, launch the GlobalProtect app.
- Connectto GlobalProtect to download the portal agent configuration that you configured in step 1.
- Reboot your Windows endpoint.
- When the GlobalProtect credential provider logon screen appears, ensure that theStart GlobalProtect Connectionbutton is displayed and the pre-logon connection status isDisconnected.
- If you pre-deployed the pre-logon settings in the Windows Registry, use the following steps to verify that the button is displayed:
- Reboot your Windows endpoint.
- When the GlobalProtect credential provider logon screen appears, ensure that theStart GlobalProtect Connectionbutton is displayed and the pre-logon connection status isDisconnected.