GlobalProtect
Mobile Device Management Overview
Table of Contents
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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6.1
- 6.1
- 6.0
- 5.1
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
Mobile Device Management Overview
As mobile endpoints become more powerful, end users
increasingly rely on them to perform business tasks. However, these
same endpoints that access your corporate network also connect to
the internet without protection against threats and vulnerabilities.

A mobile device management (MDM) system or enterprise mobility
management (EMM) system simplifies the administration of mobile
endpoints by enabling you to automatically deploy your corporate
account configuration and VPN settings to compliant endpoints. You
can also use your mobile device management system for remediation
of security breaches by interacting with an endpoint that has been compromised.
This protects both corporate data as well as personal end user data. For
example, if an end user loses an endpoint, you can remotely lock
the endpoint from the mobile device management system or even wipe
the endpoint (either completely or selectively).
In addition to the account provisioning and remote device management
functions that a mobile device management system can provide, when
integrated with your existing GlobalProtect™ VPN infrastructure,
you can use host information that the endpoint reports to enforce
security policies for access to apps through the GlobalProtect gateway.
You can also use the monitoring tools that are built into the Palo
Alto next-generation firewall to monitor mobile endpoint traffic.
GlobalProtect Integration With an MDM or EMM System
You
can integrate your GlobalProtect deployment with an MDM or EMM system using
one of the following methods:
Firewall Integration With an MDM or EMM System (Workspace ONE only)
You can configure the Windows User-ID
agent to communicate with the Workspace ONE MDM server to collect host
information from connecting endpoints. The User-ID agent sends this host information
to the GlobalProtect gateway as part of the HIP report for use in HIP-based policy
enforcement.
Firewall
integration is supported with PAN-OS 8.0 and later releases.
Firewall integration is supported only with VMware Workspace ONE.

GlobalProtect
App Integration With an MDM or EMM System
Starting with
version 5.0, the GlobalProtect app for iOS and Android endpoints can
obtain vendor data attributes and tags from MDM systems. For iOS
endpoints, MDM systems send these attributes to the GlobalProtect
app as part of the VPN profile. For Android endpoints, MDM systems
send these attributes as part of the App Restrictions configuration.
The GlobalProtect app can then send these attributes and tags to
the GlobalProtect gateway as part of the HIP report for use in HIP-based policy
enforcement.

GlobalProtect app integration is qualified with VMware Workspace ONE, MobileIron, and Microsoft
Intune. However, this integration method is also supported with any MDM or EMM
system that supports vendor data attributes in the VPN profile.
The following table describes the
supported vendor data attributes:
MDM Attribute | HIP Report Attribute | HIP Report Category | Description |
---|---|---|---|
mobile_id | Host ID | General | Unique device identifier (UDID) of the endpoint. |
managed | Managed | General | Value that indicates whether the endpoint
is managed. If this value is Yes, the endpoint
is managed. If this value is No, the endpoint
is unmanaged. |
compliance | Tag | Mobile Device | Compliance status that indicates whether
the endpoint is compliant with the MDM compliance policies that
you have defined (for example, Compliant).
This value is appended to the Tag attribute
in the HIP report. |
ownership | Tag | Mobile Device | Ownership category of the endpoint (for
example, Employee Owned). This value is appended
to the Tag attribute in the HIP report. |
tag | Tag | Mobile Device | Tags to match against other MDM-based attributes. |