Changes to Default Behavior

Changes to Default Behavior in GlobalProtect App 6.3.1

• Starting from GlobalProtect 6.3.1, if you set the Enable Intelligent Internal Host Detection parameter to yes, GlobalProtect is unable to discover the external network. This triggers the network discovery retry mechanism and GlobalProtect retries network discovery in 5, 10, 20, and then 30 second intervals until internal host detection is resolved to an internal gateway (for example, Cisco AnyConnect).
  If the parameter is set as no (the default value), the GlobalProtect app first connects to the internal gateway followed by the external gateway upon connection failure.
• Starting from GlobalProtect version 6.3.1, when you configure Tunnel and Proxy mode for the GlobalProtect app along with Always-on mode as the connect method and you want to disconnect the Tunnel and Proxy mode, you must perform the following steps:
  1. Disconnect the GlobalProtect app to disconnect the tunnel (VPN) connection. When you disconnect the app, the tunnel (VPN) connection gets disconnected and the app will still be connected through the proxy mode.
  2. Disable the GlobalProtect app to disconnect both the tunnel and proxy mode. When you disable the app, both the tunnel and proxy mode will be disconnected and the app will not be connected anymore.

Changes to Default Behavior in GlobalProtect App 6.3

• (Windows Only) Starting with GlobalProtect app 6.3, the maximum value for User Switch Tunnel Rename Timeout app setting of the GlobalProtect portal configuration is increased from 600 sec to 7200 secs. With this enhancement, you can configure the app to stay connected for a longer period (the range is 0-7200 seconds, the default value is 0) when end users switch the RDP connections. End users are prompted to reenter their credentials and authenticate to the app when they switch the RDP connections. GlobalProtect app will get disconnected if they fail to reenter the credentials before the expiry of the set User Switch Tunnel Rename Timeout.
  Previously, the time range that you can configure for User Switch Tunnel Rename Timeout in the app settings was 0-600 secs.

• Starting with GlobalProtect app 6.3, the Connect with SSL Only option has been renamed. See the table below information about the changes.

  GlobalProtect Release Version	Available Options
  GlobalProtect version earlier than 6.3	Field name: Connect with SSL Only Yes No User can Change This is the default value.
  GlobalProtect version 6.3 and later	Field name: Advanced Control for Tunnel Mode Behavior No Connect with SSL Only Connect with SSL Only - User can Change This is the default value. IPSec Only

  If you are using the existing Connect with SSL Only feature, the same options will be available for you with no behavior change.
• Starting with Content Release version 8845-8731, the Autonomous DEM endpoint agent for Prisma Access parameter on the App tab of the GlobalProtect portal in Panorama Managed Prisma Access been renamed. The parameter name and available options depend on the GlobalProtect release version in your environment.

  GlobalProtect Release Version	Configuration Name	Configuration Options
  GlobalProtect 6.3 and later	Access Experience (ADEM, App Acceleration, End user coaching) for GP 6.3 and above (Windows & MAC only)	Install the Agent Uninstall the Agent No action This is the default value.
  GlobalProtect 6.2 and earlier	Autonomous DEM endpoint agent for Prisma Access for GP version 6.2 and below	Install and user cannot enable/disable agent from GlobalProtect Install and user can enable/disable agent from GlobalProtect Do not install This is the default value.

  There is no change if the Content Release version in your environment is earlier than 8845-8731.
• The GlobalProtect app now displays the following message when there are network connectivity issues in the user environment:
  The connection from this device to GlobalProtect Gateway has been interrupted for the keep-alive timeout duration. Please check your network connectivity and re-connect.
• The maximum value for User Switch Tunnel Rename Timeout has been increased from 600 seconds to 7200 seconds. To set the value for this parameter, follow the navigation path as follows:
  1. Select NetworkGlobalProtectPortals.
  2. Select a portal.
  3. On the Agent tab, select the agent configuration that you want to modify.
  4. Select the App tab.
  5. In the App Configurations area, specify the desired value forUser Switch Tunnel Rename Timeout.