Troubleshoot Network Packet Broker
    
    Suggestions to troubleshoot Network Packet Broker.
    
  
    
  
| Where Can I Use This? | What Do I Need? | 
|---|
    
| NGFW (Managed by PAN-OS or Panorama)
 |  | 
 
  
 
  
If you encounter issues configuring Network Packet Broker,
check the following items:
- Firewall configuration:  - Check the next-hop
route on the forwarding interface pairs to ensure that it specifies
the correct device interface. 
- IP addresses of the chain devices and the firewall interfaces
and ensure that they are properly entered in the Packet Broker profile. 
- If HA is enabled, check that the correct interfaces are specified
in the profile. 
- Check the flow direction of traffic through the chain. 
- Ensure that the profile indicates the appropriate security
chain type. 
 
- Security chain configuration; check: - IP addresses,
next-hop addresses, and default gateways for each appliance in the
security chain. 
- The configuration of any devices between the firewall and
the security chain (routers, switches, etc.) for IP addressing,
next-hop, and default gateway misconfiguration. 
- The path between the firewall and the chain. 
 
- Check firewall Traffic logs to validate that you see the
“Forwarded” flag set as expected for brokered traffic. 
- Useful CLI commands include: - show rulebase network-packet-broker 
- show running network-packet-broker status 
- show running network-packet-broker statistics 
- show running application-cache all 
- show running application setting—Confirm
that the App-ID cache is enabled and that the cache is used for
App-ID, check the cache threshold setting, etc.