Device > Software
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Device > Software
Select DeviceSoftware to view the available
software releases, to download or upload a release, to install a
release (a support license is required), to delete a software image
from the firewall, or to view release notes.
Before you upgrade or downgrading your software version:
- Review the current Release Notes to view descriptions of new features and changes to default behaviors in a release and to view the migration path to upgrade software.
- Review the upgrade and downgrade considerations and upgrade instructions in the PAN-OS® 10.2 New Features Guide.
- Ensure that the date and time settings on the firewall are current. PAN-OS software is digitally signed and the firewall checks the signature before installing a new version. If the date and time settings on the firewall are not current and the firewall perceives that the software signature is (erroneously) in the future, it will display the following message:
Decrypt failed: GnuPG edit non-zero, with code 171072 Failed to load into PAN software manager.
The following table provides help for using the Software page.
Software Options
Fields | Description |
---|---|
Version | Lists the software versions that are currently
available on the Palo Alto Networks Update Server. To check if a
new software release is available from Palo Alto Networks, click Check Now.
The firewall uses the service route to connect to the Update Server
and checks for new versions and, if there are updates available,
and displays them at the top of the list. |
Size | Indicates the size of the software image. |
Release Date | Indicates the date and time Palo Alto Networks
made the release available. |
SHA256
PAN-OS 10.2.8 and later releases
| 256 bit Secure Hash Algorithm (SHA) used to encrypt the software or software patch. |
Available | Indicates that the corresponding version
of the software image is uploaded or downloaded to the firewall. |
Currently Installed | Indicates whether the corresponding version
of the software image is activated and is currently running on the
firewall. |
Action | Indicates the current action you can take
for the corresponding software image as follows:
|
Release Notes
PAN-OS 10.2.7 and earlier releases | Provides a link to the release notes for
the corresponding software update. This link is only available for
updates that you download from the Palo Alto Networks Update Server:
it is not available for uploaded updates. |
Documentation
PAN-OS 10.2.8 and later releases
|
Click Release Notes to access the release
notes for the desired software release and review the release
changes, fixes, known issues, compatibility issues, and changes in
default behavior.
(Software Patches only) Click More
Info to view additional details about the PAN-OS
software patch impact and restart requirements.
|
Removes the previously downloaded or uploaded
software image from the firewall. You would only want to delete
the base image for older releases that will not need upgrading.
For example, if you are running 10.1, you can remove the base image
for 10.0 unless you think you might need to downgrade. | |
Check Now | Checks whether a new software update is
available from Palo Alto Networks. Having
difficulty checking for software updates? Refer to this article for solutions
to some of the common connectivity issues. |
Upload | Imports a software update image from a computer
that the firewall can access. Typically, you perform this action
if the firewall doesn’t have Internet access, which is required
when downloading updates from the Palo Alto Networks Update Server.
For uploads, use an Internet-connected computer to visit the Palo
Alto Networks website, download the software image from the Support
site (Software Updates), download the update to your computer, select DeviceSoftware on
the firewall and Upload the software image.
In a high availability (HA) configuration, you can select Sync
To Peer to push the imported software image to the HA
peer. After the upload, the Software page
displays the same information (for example, version and size) and Install/Reinstall options
for uploaded and downloaded software. Release Notes option
is not active for uploaded software. |
Include Patch
PAN-OS 10.2.8 and later releases
| Check (enable) to include PAN-OS software patches in the list of PAN-OS software versions. |