Prisma Access
Activate Your Prisma Access License
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- Prisma Access China
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- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
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- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Activate Your Prisma Access License
Prisma Access
LicenseLearn how to activate your
Prisma Access
license.Where Can I Use
This? | What Do I Need? |
---|---|
|
Prisma Access
provides a flexible licensing scheme so that you can purchase just what
you need to secure your remote networks and mobile users.Our licensing model allows you to consume the capabilities of
Prisma Access
aligned to
your business needs in the manner that delivers the fastest return on investment
(ROI).Both Cloud Management and Panorama managed options for
Prisma Access
support this
licensing model. You can choose your Prisma Access
edition based on your access needs
and security goals.Managing
Prisma Access
There are two ways you can manage
Prisma Access
:- Prisma Access (Cloud Management), with Strata Cloud Manager
- Prisma Access (Panorama Managed)
You can't switch between the management interfaces after you activate your Prisma
Access license. So, you must decide how you want to manage
Prisma Access
before
you follow the activation guides.Follow the instructions for activating and installing Cloud Managed or Panorama Managed
Prisma Access
.Cloud Management
Cloud Management
After you purchase a
Prisma Access
license, you’ll receive
an email with an activation link. The link launches a guided workflow
that’ll get you up and running with Prisma Access
.The instructions here are for activating
Prisma Access
licenses if you’re using the
Prisma Access
app as your management interface. If you are planning to use Panorama
to manage Prisma Access
, follow the instructions for activating and installing Prisma Access
(Panorama Managed)
.Activate Licenses
and Add-Ons
Prisma Access
activation varies depending
on the status of your transition to the Prisma™ SASE Platform.
See the table to learn your status and how to proceed.First Time Activation | Transitioned to Prisma SASE | Pre-Transition |
---|---|---|
Are you brand new to Prisma Access
(Cloud Management)
(You activated Prisma Access after August 2022)? You're already on
the Prisma SASE Platform. After you purchase your Prisma Access
licenses, you’ll receive an activation email. The email includes
a link that launches a guided activation. Select Get Started
with Prisma SASE and begin the activation process. | Was your Prisma Access tenant recently transitioned
to the Prisma SASE Platform? With Prisma SASE, there's a new way
to manage administrator roles and access using Simple Single Tenant License
Activation. After your Prisma Access instance is transitioned
to a tenant, you will no longer see a Prisma Access app tile on
the hub. However, there will be a button on the hub to navigate to
sase.paloaltonetworks.com. From there, use Simple Single Tenant License
Activation and Subscription Management to activate
licenses and manage subscriptions and tenants. To learn more, see Use Common Services: Subscription
& Tenant Management. | Did you activate you Prisma Access before
August 2022? You should have already received information about
the transition of your Prisma Access tenant. You'll receive an email
when it's time for you to transition.Until your transition
is complete, continue to activate add-on licenses as you have been
doing. Follow the Activate Add-On Licenses (Pre-Transition to Prisma SASE) steps to activate
licenses and manage subscriptions. |
Activate Add-On Licenses (Pre-Transition to Prisma SASE)
If you are an existing
Prisma Access
(Cloud Management)
customer whose Prisma Access
instance has not been transitioned
to the Prisma SASE Platform, you can continue using the existing
process until the transition.- SelectGet Started with Prisma SASEand begin the activation process.
- Double-check that your licenses are active.
- Go to the hub home page.Prisma Accessnow shows up on the hub as one of your apps.Click on thePrisma Accessicon on the hub to launch the app.
- Verify that the Remote Networks and/or Mobile Users tiles on theDashboardshow the correct amount of bandwidth and/or number of users that you licensed.
- After yourPrisma Accesstenant and add-ons are transitioned, you will no longer see the app tiles on the hub. However, there will be a toggle to a new hub UI. After the transition, you can use the new hub UI to launch your products.
- View and updatePrisma Accessrole assignments.Go to the hub access management page (on the top right of the hub homepage, click the settings gear and selectAccess Management).The Access Management page lists all the users in your organization and the roles to which they’re assigned.Activating Prisma Access automatically adds you as aPrisma Accessinstance administrator (unless you are already an account administrator or aPrisma Accessapp administrator—in these cases,Prisma Accessactivation does not impact your role).As an instance administrator, you can give others within your support account access to thePrisma Accessinstance you’ve activated.
- Follow the next steps for getting started with Prisma Access:
- VerifyPrisma AccessLicense DetailsInPrisma Access (Cloud Management), go to the Licenses page to verify your license details ().ManagePrisma AccessLicensesIf you're using Strata Cloud Manager, go to. Select theManageConfigurationNGFW andPrisma AccessOverviewconfiguration scope. Click the link in thePrisma Accesspanel.General InformationLicenses
Panorama
Panorama
If you have a new
Prisma Access
(Panorama Managed)
Access deployment as of August 2022, use Prisma Access
(Panorama Managed)
and Subscription Management to
activate licenses and manage subscriptions. Be sure to follow the planning checklist before
you begin activation.If you have already activated your deployment
and you need to upgrade your Cloud Services plugin to a new version,
use the workflow in the Prisma Access Release Notes (Panorama
Managed).
If you have an existing Panorama Managed
Prisma Access
deployment, Palo Alto Networks sends you a notification
about the transition of your Prisma Access
license activation to
the Prisma SASE Platform. After the transition, you can only use
the Prisma SASE Platform for License Activation
.
You cannot use the other Common Services
such
as Tenant Management
or Identity
& Access
. Continue to manage your tenants and user
role permissions on Panorama as you have been doing.Prisma
Access does not support FIPS-CC mode.
Planning Checklist Before You Activate Prisma Access
Prisma Access
If
you are deploying
Prisma Access
for the first time, make sure that
you have the following information and resources:- Be sure that you have the order fulfillment email that contains the activation links that are required to activatePrisma Access.
- If you will use an existing Panorama to managePrisma Access, be sure you that the Panorama on which you will install the Cloud Services plugin (which activatesPrisma Access) is running the minimum Panorama version.During product activation, you can select an existing Panorama to managePrisma Access, if you have registered Panorama, installed the licenses, and activated the support license on the Customer Support Portal (CSP). If you have added the Panorama serial number to the same CSP account on which you want to deployPrisma Access, you can select the serial number of this Panorama appliance during installation.Alternatively, if you have a licensed Panorama that you have not yet installed, you can select that Panorama during product activation; the installation process provides you with links to register and install Panorama. In either case, the activation process allows the Panorama appliance you select to managePrisma Access, and you must make sure that the Panorama appliance is running the minimum software version.For a list of the Panorama software versions that are supported withPrisma Access, see Minimum Required Panorama Software Versions in the Palo Alto Networks Compatibility Matrix.Make a note of the serial number of the Panorama appliance; you use that serial number in a later step.
- Be sure that you have configured a DNS server and NTP server on the Panorama that managesPrisma Access(). If you do not configure a DNS and NTP server, you cannot verify your account and will have to reinstall the plugin.PanoramaSetupServices
- DuringPrisma Accessinstallation, Palo Alto Networks provides you the required roles on the Hub to activate Prisma Access, if those Hub roles are not already present. After you complete installation, you are assigned a role of Instance Admin. If you need additional roles on the Hub to perform system tasks, log in to the Hub, select, find theSettingsAccess ManagementAccount Administratorfor your organization, and contact them to be assigned additional roles.
- (Deployments Using Panorama Appliances in HA Mode Only) If you plan to use two Panorama appliances in High Availability (HA) mode, to simplify the HA set up, you should configure the Panorama appliances in HAafteryou purchasePrisma Accessand Cortex Data Lake auth codes and components and associate the serial number of the primary Panorama appliance on which you plan to install the Cloud Services plugin with the auth codes, butbeforeyou activate and install Panorama Managed Prisma Access. However, you can use the same configuration process for Panorama appliances that already have the plugin installed.
License Activation
Complete the following steps to activate your
Prisma Access
licenses and download and install the Cloud Services plugin.- When you receive the activation email from Palo Alto Networks, selectGet Started with Prisma SASEand begin the activation process.
- When setup is complete, copy the one-time password (OTP). You use this when you verify your account on Panorama.
- Download and install the Cloud Services plugin.See the Palo Alto Networks Compatibility Matrix for the Panorama versions that are supported with the Cloud Services plugin.You can either download the plugin from the Customer Support Portal, or you can check for plugin updates directly from Panorama.
- To download and install the Cloud Services plugin by downloading it from the Customer Support Portal, complete the following steps.
- Log in to the Customer Support Portal and select.Software UpdatesPanorama Integration Plug In
- Find the Cloud Services plugin in the Panorama Integration Plug In section and download it.Do not rename the plugin file or you will not be able to install it on Panorama.
- Log in to the Panorama Web Interface of the Panorama you licensed for use with thePrisma Access, selectandPanoramaPluginsUploadBrowsefor the pluginFilethat you downloaded from the CSP.
- Installthe plugin.
- To download and install the Cloud Services plugin directly from Panorama, complete the following steps:
- Selectand clickPanoramaPluginsCheck Nowto display the latest Cloud Services plugin updates.
- Downloadthe plugin version you want to install.
- After downloading the plugin,Installit.
Installing a newer version of the Cloud Services plugin overwrites the previously installed version. If you are installing the plugin for the first time, after you successfully install, Panorama refreshes and the Cloud Services menu displays on thePanoramatab. - Retrieve thePrisma Accesslicense(s).
- Selectand clickPanoramaLicensesRetrieve license keys from license server.
- Verify that you have the licenses for thePrisma Accesscomponents you plan to use.
- When you try to use the Cloud Services plugin for the first time after installing it, you will be prompted to verify your account. This step ensures that the Panorama serial number is registered to use Prisma Access and enables a secure communication path between thePrisma Accesscomponents and Panorama.
- In Panorama, selectand clickPanoramaCloud ServicesConfigurationVerify.IfVerifyis disabled, check that you have configured a DNS server and NTP server on.PanoramaSetupServices
- Paste theOne-time Passwordyou copied and clickOK.You have ten minutes to enter the OTP before it expires.
- Apply device group changes in thePrisma Accessinfrastructure.Prisma Accessmoves all device groups under theSharedhierarchy. This step applies the device group changes to your configuration.
- Select.PanoramaCloud ServicesConfigurationService Setup
- Click the gear icon to edit theSettings.
- Make sure thatService_Conn_Device_Groupis selected as theDevice Group NameandSharedis selected as theParent Device Group.
- ClickOK.Do not clickCancel, even if you did not make any changes to this page.
- Continue to configure yourPrisma Accessdeployment by Enabling the Service Infrastructure.