If you
add on-premises gateways to your Prisma Access deployment, check
to see if the priority for the Prisma Access gateways is set to
None
and,
if it is, change the priority. If the priority is set to
None
,
the service will not select a gateway. See
Configure Priorities for Prisma Access and On-Premises Gateways to change
the priority of your Prisma Access gateways.