On the Remote Networks Site Details page, the linear scale toggle is missing from the

Tunnel Bandwidth & Round Trip Time

charts.

Upon clicking on the key icon next to the tenant name to generate an API key, the /apikey feature returns HTTP 400.

The mu_auth_success_count_histogram and mu_auth_failure_count_histogram APIs are not considering unique usernames in a bin per

Prisma Access

location.

The user_location_search_contains API is not returning data when passing complete location name. The UI is supposed to show

City, Country

, but

Country

information is not always returned.

A user’s GlobalProtect version changes within a single session.

On the Mobile Users - GlobalProtect page, the device count in the

Devices of Connected Users

widget and the GlobalProtect version distribution on the

Monitoring Summary

page do not match.

The Auth Profile for all Mobile Users appears as Unknown.

The

Prisma Access

location is not showing up on the Mobile Users Map View on

Prisma Access Insights

for ZTNA tenants but it showing up on the Executive Summary Map View. Upon further inspection, we see that the /connected_user_global_map API is not returning the locations.

Disconnected mobile user messages are not created for some login sessions.

From the

Remote Networks > Site List

, IPSec termination node utilization details are not loading when first selected.

From

Mobile User - GlobalProtect > Site List

,

Remote Networks > Site List

, and

Service Connections > Site List

, an error occurs when you select a

Prisma Access

Location

name.

On the

Mobile Users - GlobalProtect

page, the

Current Connected Users

and

Connected Users

widgets, some column headings show incorrect names with underscores.

On the

Remote Networks Dashboard

and

Service Connections Dashboard

pages, the

Total Sites

table may show nodes in the

Prisma Access

Node

column as being

Up

. However, when you select that site’s

Prisma Access

Location

and go to the

Prisma Access

Location

table, the

Location Status for Remote Networks

and

Location Status for Service Connections

show that the node status is

Down

.

On the

Mobile Users - GlobalProtect

page, the

GlobalProtect Version Distribution

and

Mobile User License Consumption

widgets are using last_n_days instead of time filter changes in which event_time is calculated by the UI.

In the Aggregated Tunnel Connectivity Trend Over Time widget on the

Tunnels

dashboard, the time range filter is applied so all tunnels are fetched regardless of the state.

The

Alerts

severity filter is not working correctly. It does not reflect new status when an alert’s severity is changed.

Explicit Proxy information does not display in Insights for

Cloud Managed Prisma Access

.

In a notification profile, there is no way to delete a webhook once the webhook has been added. Currently, if a customer wants to delete a webhook, they have to delete the notification profile and re-create it without the webhook. Alternatively, a customer can choose to disable the profile if they do not wish to receive alert notifications.

If you click on the group name to retrieve the users who belong to the group, occasionally you may not get a response back with an error saying ‘Failed to fetch data’. This could happen when the group has more than 50,000 users.

In the

Connected Users

widget on

Monitoring Summary

tab on the

Mobile Users

dashboard, toggling between

Peak

and

Average

users for Explicit Proxy users does not work.

If multiple user connections that use Explicit Proxy to connect to

Prisma Access

have the same source IP display as duplicate records if the browser version is same.

Alerts are not supported for Mobile Users using Explicit Proxy to connect to

Prisma Access

. However, you can see the performance data for such users in the widgets.