Chatbot MS Teams CloudBlade Integration
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Prisma SD-WAN

Chatbot MS Teams CloudBlade Integration

Table of Contents

Chatbot MS Teams CloudBlade Integration

Learn to integrate the MS Teamd chatbot CloudBlade and take note of the prerequisites for the integration.
Where Can I Use This?What Do I Need?
  • Strata Cloud Manager
  • Prisma SD-WAN license
  • Chatbot MS Teams CloudBlade
Today, most enterprises are shying away from emails for their day-to-day collaborative work and increasingly use applications like MS Teams to enable seamless collaboration. These applications come equipped with Bots that allow you to interact using predefined options to access real-time information.
Prisma SD-WAN introduces the Prisma SD-WAN Chatbot MS Teams CloudBlade that allows efficient collaboration by giving the end-user access to the Prisma SD-WAN network at any time from anywhere through the MS Teams Chatbot. As part of this integration, a user group is created on MS Teams, and the Azure ID of the User Group generated is then used to configure the Chatbot MS Teams CloudBlade on Prisma SD-WAN. You can access real-time information on on-site and device configuration, site health, device inventory, events, and metrics on bandwidth utilization, application health, and application performance. The data can be consumed directly on MS Teams applications, enabling Network Operation Center teams to manage the Prisma SD-WAN network.

Prerequisites

To set up the Prisma SD-WAN Chatbot, a user group needs to be created on Microsoft Teams. This user group is then configured on the Chatbot MS Teams CloudBlade to let Prisma SD-WAN know the users authorized to use the chatbot. Administrators can configure multiple user groups on the Chatbot MS Teams CloudBlade, allowing multiple teams and users to access the bot through their channel.
  • An active Prisma SD-WAN subscription.
  • An Active MS Teams account.