Host Information Profile (HIP) Process Remediation
Table of Contents
Host Information Profile (HIP) Process Remediation
Enable a HIP remediation script whenever a GlobalProtect endpoint fails one or more
process checks.
You can now enable a HIP remediation script whenever a GlobalProtect endpoint fails one
or more process checks to help the endpoint recover from a HIP check failures. For
example, you can create a script that will run on the endpoint whenever the HIP
check—such as a process check or a registry or plist check—fails. After the endpoint
runs the remediation script, the GlobalProtect app resubmits the HIP report. Remediating
the issue causing the HIP check failure in real time enables your users access to the
resources they need without having to wait until the next hourly HIP check.
To use this feature, you must create a remediation script and deploy it to your endpoints
using your Mobile Device Management (MDM) software. You then enable the new HIP Remediation Process Timeout
setting to indicate the amount of time you want to give the remediation
process to complete. After the remediation timeout elapses, the GlobalProtect app
resubmits the HIP report.
