Known Issues in Traps Agent 6.1
The following table lists known issues in Traps agent
6.1.
Issue ID | Description |
---|---|
CPATR-10688 | When upgrading a 6.1.X Linux agent to a later
release directly from the Cortex XDR management console, the upgrade
fails and the agent halts. |
CPATR-10614 | The Traps agent does not create a post-detection
event when it receives from WildFire a malware verdict for a macro
file that had a previous non-malware verdict. |
CPA-7252 | Traps agents running 6.1 version should not upgrade
to any macOS 10.15 version. If you do so, your Traps agent will
stop communicating with the Traps management service and your endpoint
will become unprotected. |
CPA-6993 | A Traps agent that was upgraded in the past cannot
re-register to the Traps management service after the connection
between them is lost due to corrupted cloud_frontend.db.Workaround:
Uninstall Traps and re-install it on the endpoint. |
CPA-6607 | When initiating a Live Terminal session on Windows
endpoints, you cannot run GUI-based cmd commands like winver or appwiz.cpl . |
CPA-6542 This issue is resolved
in 6.1.1. See Addressed Issues in Traps Agent 6.1.1 | For Behavioral Threat events on Mac endpoints,
the Analysis tab of the security event displays
the wrong year in the timeline. |
CPA-6505 This issue is resolved
in 6.1.0. See Addressed Issues in Traps Agent 6.1.0 | On Linux endpoints, the Traps agent will not load
the Linux kernel modules if it detected a system crash. The next
time the agent uploads, the Anti-Malware flow will be in asynchronous mode
and no data collection or Behavioral Threat Protection capabilities
will be enabled. |
CPA-6464 This issue is resolved
in 6.1.3. See Addressed Issues in Traps Agent 6.1.3 | When an unlicensed agent attempts to connect to
Traps management service, its status in the Traps console appears
as Connecting instead of Unlicensed . |
CPA-6357 | Traps blocks processes signed by blacklisted signers
when you configure the Action mode for Examine Portable Executables
and DLLs as Report in a Malware Security profile. |
CPA-6356 | When you configure Traps to quarantine malicious
files, processes signed by blacklisted signers are not quarantined
when they run on a Windows endpoint. |
CPA-6344, CPA-6866 This issue
is resolved in 6.1.1. See Addressed Issues in Traps Agent 6.1.1 | Agents on Mac endpoints running Symantec cannot
be updated to Traps 6.1. |
CPA-5970 | In some cases, when Traps management service fails
to retrieve files from an endpoint, the process is still reported
as successful instead of failed. The downloaded manifest file includes
the error description. |
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