you have an endpoint that you no longer want to track through the
Cortex XDR management console, for example if the endpoint disconnected
from the Cortex XDR management console, or an endpoint where the Cortex
XDR agent was uninstalled, you can delete the endpoint from the
management console views. Deleting an endpoint triggers the following
The endpoint status changes to
and the license returns immediately to the license pool. After a
retention period of 90 days, the agent is deleted from the database
and is displayed in Cortex XDR as
Data associated with the deleted endpoint is displayed in
tables and in the Causality
View for the standard 90 days retention period.
Alerts that already include the endpoint data at the time
of the alert creation are not affected.
Cortex XDR automatically deletes agents after a long period of inactivity:
Standard agents are deleted after 180 days of inactivity.
VDI and TS agents are deleted after 6 hours of inactivity.
reinstate an endpoint, you have to uninstall and reinstall the agent.
following workflow describes how to delete the Cortex XDR agent
from one or more Windows, Mac, or Linux endpoints.
Right-click the endpoint you want to remove.
You can also select multiple endpoints if you want to perform
a bulk delete.