Integrate with external
receivers such as ticketing systems
—To manage incidents from
the application of your choice, you can use the
Cortex
XDR
API Reference to send alerts and alert
details to an external receiver. After you generate your API key
and set up the API to query
Cortex
XDR
, external apps can receive incident updates, request
additional data about incidents, and make changes such as to set
the status and change the severity, or assign an owner. To get started,
see the
Cortex XDR API
Reference.