Pair a Parent Tenant with Child Tenant

After you and your child tenants have acquired the appropriate role permissions, you can pair your tenant to your child tenants.

Pairing a Parent and Child Tenant

  1. From your Cortex XDR app, select
    gear.png
    Settings
    Tenant Management
    .
    The Tenant Management table displays the:
    • Tenant Name
      —Name of the child tenant
    • Pairing Status
      —State of a pairing request;
      Paired
      ,
      Pending
      ,
      Failed
      ,
      Rejected
    • Account Name
      —CSP account to which the child tenant is associated with
    • Last Sync
      —Timestamp of when parent tenant last made contact with child tenant
    • Managed Security Actions - a column for each security action with a status;
      configuration name
      or
      Unmanaged
      . Unmanaged status means that a configuration for the security action has not yet been selected.
  2. + Pair Tenant
    .
  3. In the
    Pair Tenant
    window, select the child tenant you want to pair. The drop-down only displays child tenants your are allowed to pair with.
    Child tenants are grouped according to:
    • Unpaired
      —Children that have not yet been paired and are available. If another parent has requested to pair with the child but the child has not yet agreed, the tenant will appear.
    • Paired
      —Children that have already been paired to this parent.
    • Paired with others
      —Children that have been paired with other parents.
    • Pending
      —Children with a pending pairing request.
  4. Pair the tenant.
    Cortex XDR sends a
    Request for Pairing
    to the specified child tenant.
  5. In the child tenant Cortex XDR console, a child tenant user with Admin role permissions needs to approve the pairing by navigating to notification-icon.png , locate the
    Request for Pairing
    notification and select
    Approve
    .
  6. Verify the parent-child pairing.
    After pairing has been approved, in the child tenant’s Cortex XDR app, when navigating to a page managed by a parent configuration, the child user is notified by a flag who is managing their security:
    mssp-managed-banner.png
    In the child tenant’s, pages managed by you appear with a read-only banner. Child tenant users cannot perform any actions from these pages, but can view the configurations you create on their behalf.
    child-managed-read-only-banner.png

Unpairing a Parent and Child Tenant

When you want to discontinue the pairing with a child tenant, in the
Tenant Management
page, right-click the tenant row and select
Request Unpairing
. For the unpairing to take effect, the child tenant must approve the request.
When a child wants to unpair, the child user needs to navigate to gear.png and select
Unpair
.

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