Cortex XDR Managed Security Access Requirements

You can set up managed security access configurations according to the following requirements.
To set up a managed security pairing, you and your child tenants must activate the Cortex XDR app, provide role permission, and define access configurations.
The following table describes what and where you and your child tenants need to define:
Tenant
Application
Action
Child
Customer Support Portal (CSP) Account
Add the user name from the parent tenant who is initiating the parent-child pairing and ensure the user name has
Super User
role permissions.
Cortex XDR Gateway
Provide the user name added in CSP with
Admin
role permissions to access the child Cortex XDR instance.
Parent
Customer Support Portal (CSP) Account
Ensure the parent user name has
Super User
role permissions.
Cortex XDR Gateway
Ensure the user name added to the child tenant’s CSP account has
Admin
role permissions on the parent Cortex XDR instance.

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