Getting an API Token

Overview of Cortex® Xpanse™ Expander.
The Cortex® Xpanse™ ServiceNow ITSM App requires an Cortex Xpanse Expander API token for installation.
The Cortex Xpanse Expander API is only available via HTTPS. The API provides authentication via long-lived bearer tokens and short-lived JWTs.
Cortex Xpanse provides the Bearer, such as Refresh, token as part of the onboarding process for API access. Cortex Xpanse rotates the Bearer token periodically while maintaining an overlap period for the current Bearer token. Cortex Xpanse informs you before Bearer token rotation. Also, you can request rotation of the Bearer token for internal governance reasons.

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