Who is the Xpanse ServiceNow App for?

Cortex® Xpanse™ ServiceNow ITSM App’s primary users are the Service Desk, IT, and DevOps teams that manage IT assets’ configuration and patching.
The Cortex® Xpanse™ ServiceNow ITSM App’s primary users are the Service Desk, IT, and DevOps teams that manage IT assets’ configuration and patching. Through this App, these users automatically receive incidents based on new exposure appearances or reappearances that match the customer’s severity thresholds configuration.

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