End-of-Life (EoL)

Configure Access to Communication Tasks through an Engine

You can use engines to enable users who do not have access to the Cortex XSOAR server to access the forms sent out in communication tasks. In such instances, the engine serves as a proxy and passes the information in the forms to the Cortex XSOAR server.
Prerequisites
Ensure that the
BindAddress
in the engine
d1.conf
file is configured to a port on which the engine can listen. The engine server address and the configured
BindAddress
are required to enable external users to communicate with the Cortex XSOAR server.
  1. Navigate to
    Settings
    About
    Troubleshooting
    .
  2. Click
    Add Server Configuration
    .
    1. Under
      Key
      , enter
      data.collection.external.link
      and under
      Value
      enter the address of the engine through which the external users communicate.
    2. Click
      Save
      .
    3. Repeat this process for the
      condition.ask.external.link
      server configuration.

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