End-of-Life (EoL)

Customize Incident Layouts

After configuring your fields and incident types, it is important to build or customize the layout to ensure that you are seeing the information that is germane to the incident type. For example, for a phishing incident you will want to see email headers, which would not be relevant for an access incident. Additionally, while some information might be relevant for multiple incident types, its location in one incident type might require more prominence than in another incident type.
You can customize almost every aspects of the layout, including, but not limited to:
  • which tabs appear
  • in which order do they appear
  • who has permissions to view the tabs
  • which information appears and how is it displayed
You can add dynamic sections to a layout, such as a graph of the number of bad indicators, their source, and severity. Also, you can use queries to filter the information in the dynamic section to suit your exact needs.

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