Follow these instructions to create custom incident grid
The grid field enables you to view and edit
a table when adding it to an incident. You can create a grid field
and add it to an incident type.
New Incident Field
field, from the drop down
Complete the following parameters:
A meaningful name for the grid field.
) A brief descriptive message
that explains what the field is and how to use it.
User can add rows
) Enables users to add/remove
rows in the grid.
tab, add or remove
the required rows and columns.
How you design the grid determines how it appears to users.
users can add rows
, they can add rows,
but not columns.
Configure each column by selecting the required field
types, such as short text, boolean, URL, etc, for each column.
For example, we want to define three mandatory columns:
Name, Location, and Date. If you select the Lock checkbox, the value
for that field is static (not editable). If you do not select the
Lock checkbox (default), users can perform in-line editing.