End-of-Life (EoL)

Create the Self Service Read-Only Users

If you have an enterprise directory and central authentication is configured on Cortex XSOAR, and if the Self Service Read-Only user configuration is set, then you do not need to do anything to create the user. Any user logging into Cortex XSOAR with a valid enterprise username and password, but without any role associated in Cortex XSOAR’s user’s configuration, will be treated as a Read-Only user and will enter into the Cortex XSOAR Self Service portal.
However, if there is no enterprise directory and central authentication, then you need to create such users. To do this, create a temporary role and assign it to the user. After you create the user, delete the role, so the user will appear in Cortex XSOAR with no role.
In either case, the read-only users do not count as a user in your license pool.
  1. Go to
    Settings > Users and Roles
    .
  2. Click the
    Roles
    tab.
  3. Click
    New
    .
  4. In the Role Name field, type the name for the new role. you do not need to assign it any permissions.
  5. Click the
    Users
    tab.
  6. Click
    Invite User
    .
  7. Enter the user’s email address and select the role you created and click
    Invite
    .
  8. Click the
    Roles
    tab and delete the role you created.

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