If you have an enterprise directory and central
authentication is configured on Cortex XSOAR, and if the Self Service
Read-Only user configuration is set, then you do not need to do
anything to create the user. Any user logging into Cortex XSOAR
with a valid enterprise username and password, but without any role
associated in Cortex XSOAR’s user’s configuration, will be treated as
a Read-Only user and will enter into the Cortex XSOAR Self Service
However, if there is no enterprise directory and
central authentication, then you need to create such users. To do
this, create a temporary role and assign it to the user. After you
create the user, delete the role, so the user will appear in Cortex XSOAR
with no role.
In either case, the read-only users do not count
as a user in your license pool.
Settings > Users and Roles
In the Role Name field, type the name for the new role.
you do not need to assign it any permissions.
Enter the user’s email address and select the role you
created and click