You can scale out multi-tenant deployments by spreading
tenants across several host servers.
It is recommended that you continually monitor
your servers' CPU, memory, and storage usage. When capacity is reached,
consider moving tenants to a new host server.
The host installation
package installs and configures the new host, including the settings
that will automatically connect the new host to your existing main
You can use the same package for all hosts that you
want to add, unless you need to change the server's External Host
Name or the default admin. In this case, you need to create a new
host installer package for each host.
You access a new host
with the multi-tenant default admin credentials that generates the
host installation file.
to download and save the installation package.
On the new host server machine, run the
chmod +x demistohost-xxx.sh
to make the installer package an executable file.
to install the host package.
When prompted, enter the listening port used by the Cortex XSOAR
The default listening port is 443.
After you add a host, the host UI is accessible, but
there is no content. It serves as a proxy to the tenants from the
If the new host does not
appear in the
Check the status of the host to make
sure that the new service is up and running. Try restarting the
host server, and if the issue persists, check the logs for potential
errors. You can connect to the host using a browser with the Cortex
XSOAR server default admin user to access logs and view status.
Check that there are no firewalls or other network devices
that might block access from the new host to the Cortex XSOAR server.
You can try telnet or curl from host to the Cortex XSOAR server
listening port (default is 443 default) to check if the server is
If the host does not connect, log in to the host machine
and make sure you can reach the external hostname defined on the