End-of-Life (EoL)
Configure Live Backup
This information is intended for configuring Live Backup
on an existing multi-tenant deployment.
Make sure you have satisfied all prerequisites
before you configure Live Backup.
- Install and configure a Cortex XSOAR multi-tenant deployment, a main server and at least one host server.
- Root access.
- Internet access.
You need to configure Live Backup for the main server
and each host server.
You must install
the same Cortex XSOAR version and build on all servers.
Live
Backup architecture
The example provided assumes a multi-tenant
architecture with four servers.
- Main server (already installed)
- Host server- (already installed)
- Backup main server
- Backup host server
Files and folders
These
are the files and folders you migrate from the main server and host server
to the backup main server and backup host server, respectively.
File/Folder | Location |
---|---|
Data | /var/lib/demisto/data |
Artifacts | /var/lib/demisto/artifacts |
Attachments | /var/lib/demisto/attachments |
System Tools | /var/lib/demisto/systemTools |
Tenants | /var/lib/demisto/tenants |
Public Key | /usr/local/demisto/cert.key |
PEM file | /usr/local/demisto/cert.pem |
License | /usr/local/demisto/license |
- Install and configure Cortex XSOAR on the backup main server.
- Run the./<demistoserver-xxxx.sh> -- -multi-tenant -dr -do-not-start-servercommand as root user to install Cortex XSOAR.
- On the main server machine, set all necessary server configurations, for example,External host name,Archiving,Log Level,Log level, and so on.
- On the main server machine go toto download a host installer file.SettingsAccount Management+Add Host
- Get the host installer file by one of the following methods.
- Download the file.
- Retrieve the file from the/artifactsfolder.
- Install and configure the host server and backup host server.
- Copy the host installer file from the main server to the backup host server.
- On the backup host server machine run the./<demistoserver-xxxx.sh> -- -dr -do-not-start-servercommand as root user to install Cortex XSOAR.
- On the host server machine, set all necessary server configurations, for example,External host name,Archiving,Log Level,Log level, and so on.
- On the main server machine, go toand verify that the main server recognizes the host server.SettingsAccount ManagementAll statuses should be green.
- Configure Live Backup for the main server.
- On the main server machine, go to. and enable the Live Backup option.SettingsAdvancedBackups
- Enable theLive Backupoption.
- In theHostname/IP Addressfield enter the hostname or IP address of the backup main server.
- In thePortfield enter the port of the backup main server.
- ClickSave Live Backup configuration.
- Configure Live Backup for the host server.
- On the main server machine, go to.SettingsAccount Management
- ClickEditnext to the host name.
- Enable theLive Backupoption.
- In theHostname/IP Addressfield enter the hostname or IP address of the backup host server.
- In thePortfield enter the port of the backup host server.
- ClickSave Live Backup configuration.
- When prompted, restart the servers.
- Shut down the main server and host server in the following order.
- Main server
- Host server
- Copy all relevant files and folders from the main server to the backup main server.
- Copy all relevant files and folders from the host server to the backup host server.
- Start the servers in the following order.
- Backup main server
- Backup host server
- Main server
- Host server
- When all servers are up, confirm that Live Backup is running successfully.
- On the main server machine, go toand verify that there are no errors.SettingsAdvancedBackups
- (Recommended)create an incident on each tenant account and verify that there are no errors.
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