End-of-Life (EoL)

Restore the Database

Restore the database from a manual backup or automated backup back up
Cortex XSOAR automatically backs up the database. If the database becomes corrupted or you need to revert to an earlier version of your data, you can restore a database backup.
  1. Log out all users from Cortex XSOAR.
  2. Stop the service.
    sudo service demisto stop
  3. Delete the contents of the database directory.
    By default, the database directory is
    /var/lib/demisto/data
    .
  4. Copy the backup file to the database location.
  5. Extract the
    .gzip
    backup file using
    tar -xzf
    <file-name>
    .
    When you run the command, new sub-folders are created (where you ran the command) with the
    db
    files inside. If you use the default path, the files are in the
    var
    folder. For example, the following files are generated:
    root@myhost:/var/lib/demisto/backup# tar -xzf daily_29_Jun_2021__0738.tar.gz root@myhost:/var/lib/demisto/backup# cd var/lib/demisto/backup/daily_29_Jun_2021__0738 root@myhost:/var/lib/demisto/backup/var/lib/demisto/backup/daily_29_Jun_2021__0738# ls demisto.db demisto_062021.db
  6. (
    Automatic Backup
    ) Move the
    demisto_XXXXX.db
    files to the
    partitionsData
    folder.
    Keep the
    demisto.db
    file in the
    /data
    parent folder.
    If you backup manually, you do not need to move the files, as the required
    _XXXXX.db
    files are already in the
    partitionsData
    folder.
  7. The following directories need to be restored manually:
    • /var/lib/demisto/artifacts
    • /var/lib/demisto/attachments
    • /var/lib/demisto/images
    • /var/lib/demisto/d2_server.key
    • /var/lib/demisto/tools
    • /var/lib/demisto/versionControlRepo
    • /usr/local/demisto
    • /etc/demisto.conf
  8. Restart the server and log in to Cortex XSOAR.

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