Follow these steps to transition from a standby server
to active mode.
If the server is active, when you connect to
it, Cortex XSOAR appears as normal. After logging in, if
the server is in standby mode, you will reach the
This
is currently the Backup Server
page.
On the standby server being transitioned to active
mode, from the
This is currently the Backup Server
page,
click
Make this the production server
.
In the
Switch Hosts
dialog box, in the text box,
type
Switch Hosts
.
Cortex XSOAR appears and the host is now active.
In the backup server environment, go to
Settings
About
Troubleshooting
.
For the External Host Name key, update the value to the
host name of the backup server (the new production server).
The backup server is unaware of its external host name.
After
a successful switch, the backup server is now live.
