End-of-Life (EoL)

Configure Access to Communication Tasks through an Engine

You can use engines to enable users who do not have access to the Cortex XSOAR server to access the forms sent out in communication tasks. In such instances, the engine serves as a proxy and passes the information in the forms to the Cortex XSOAR server. To use your own certificate instead of the default self-signed certificate, configure an engine to use custom certificates.
Prerequisites
Ensure that the
BindAddress
in the engine d1.conf file is configured to a port on which the engine can listen. The engine server address and the configured
BindAddress
are required to enable external users to communicate with the Cortex XSOAR server.
  1. Navigate to
    Settings
    About
    Troubleshooting
    .
  2. Click
    Add Server Configuration
    .
    Key
    Value
    data.collection.external.link
    The address (including the https prefix) of the engine used for external user communication.
    condition.ask.external.link
    The address (including the https prefix) of the engine used for external user communication.
  3. Click
    Save.

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