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    4. Cortex XSOAR Administrator’s Guide
    5. Engines
    6. Configure Engines
    7. Notify Users When an Engine Disconnects
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    Notify Users When an Engine Disconnects

    Follow these instructions to notify users through email when an engine disconnects by adding a server configuration.
    You can specify which Cortex XSOAR users receive an email notification when an engine disconnects.
    1. Go to
      Settings
      About
      Troubleshooting
      .
    2. In the
      Server Configuration
       section, add the following key and value.
      Key
      Value
      engines.notification.users
      A comma-separated list of Cortex XSOAR users. For example,
      user1,user2,user3

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