If the engine upgrade fails, you can manually
upgrade the engine. When upgrading an engine from the Cortex XSOAR
user interface, the server sends the upgrade file to the engine.
Access the engine machine using a tool like SSH
or PuTTY.
Verify that
/usr/local/demisto/d1_upgrade.sh
exists.
If the file exists, run:
chmod +x /usr/local/demisto/d1_upgrade.sh
sudo /usr/local/demisto/d1_upgrade.sh
If
d1_upgrade.sh
does not exist,
check if
/usr/local/demisto/archived_d1_upgrade.sh
exists
and that it was created at the time of the attempted upgrade.
If the file exists and was created at the time of the attempted
upgrade, run:
chmod +x /usr/local/demisto/d1_upgrade_archive.sh
sudo /usr/local/demisto/d1_upgrade_archive.sh
If
archived_d1_upgrade.sh
was
not created at the time of the attempted upgrade, go to
Settings
Integrations
Engines
download the engine
installer file, copy it to the engine machine and install the engine.
