Reindex a Specific Index Database

Stop the Cortex XSOAR service using the appropriate command for your OS.
systemctl stop demisto
sudo service demisto stop
Backup the index directory by typing the following command:
tar -czvf filename.tar.gz /var/lib/demisto/data/demistoidx
The backup of the index directory should not be stored under
/var/lib/demisto
.
Run the server and specify the index as an argument. To reindex multiple indexes, use a comma separated list of index names for
indexName
.
sudo /usr/local/demisto/server -restore-index-name=
indexName
-public /usr/local/demisto/dist -stdout -conf /etc/demisto.conf
Log in to your Cortex XSOAR instance and verify that the reindex process was successful.
When a message appears stating
Server up and running, good luck to us all
or the Cortex XSOAR UI displays, verify that all the data is present from the reindexing, and stop the process by pressing
Ctrl+C
or
Cmd+C
.
Set permissions by running the following command.
sudo chown -R demisto:demisto /var/lib/demisto/data
Start the Cortex XSOAR service using the appropriate command for your OS.
systemctl start demisto
sudo service demisto start