Ask Task Examples
playbooks
These examples show you how to implement
some common uses of the Ask task.
Send emails to users
In this example, the message and survey are sent by
email to all users with the Analyst role, and several external users.
We didn't include a message body because the message subject is
the survey question we want recipients to answer. There are three
reply options,
Yes
, No
,
and Not sure
. In the playbook, we will only
add conditions for the Yes and No replies.
Send a survey
In this example, the message and survey will be sent
to recipients every hour for six hours, until a reply is received.
The SLA is six hours. If the SLA is breached, the playbook will
proceed according to the Yes condition.
